KeyShot Forum

Archive => Support Archive => Topic started by: BasTel on October 22, 2018, 01:06:35 PM

Title: Keyshot 7 shutting down when saving .abc file with splines
Post by: BasTel on October 22, 2018, 01:06:35 PM
Hey there,

ist it possible that Keyshot can't save a .bip file when I have an alembic file imported, that is exported (from cinema 4d) with spline information?
I've tried several changes to my files but I think every time I check the spline box in the export window Keyshot is shutting down as soon as I try to save the imported file as .bip file.

I would be glad if you could help me out with this, need it for my bachelor-thesis ;-)

Sebastian
Title: Re: Keyshot 7 shutting down when saving .abc file with splines
Post by: Will Gibbons on October 23, 2018, 10:00:28 AM
This sounds odd. I suggest emailing the file to support@luxion.com and explain this issue.
Title: Re: Keyshot 7 shutting down when saving .abc file with splines
Post by: Eric Summers on October 23, 2018, 10:45:40 AM
I had an .abc file from Max that crashed KS on importing; it turned out that it was the lights that had been added in Max. I know it's not quite the same situation as you have but I figured I'd share in case it sparks an idea.
Title: Re: Keyshot 7 shutting down when saving .abc file with splines
Post by: BasTel on October 24, 2018, 06:31:52 AM
Thanks for your advices, I think I get the job done without the splines.
When I find the time I'll send the file to the support guys at luxion.