Support Archive

Blotches

Started by GTex62

Replies: 2
Views: 3,987

December 13, 2018, 09:12:52 AM
by GTex62

Displacement/mesh Reloading

Started by PeterSwift

Replies: 1
Views: 4,267

December 11, 2018, 06:24:42 AM
by mattjgerard

Rounded edges issue with keyshot 8 / rhino 6

Started by dr_tilo

Replies: 3
Views: 8,656

December 10, 2018, 10:21:20 PM
by germannick

PAUSED Real Time Window

Started by germannick

Replies: 12
Views: 10,083

December 09, 2018, 11:03:19 PM
by germannick

Unsmoothed geometry importing from Rhino

Started by Schembri23

Replies: 2
Views: 3,994

December 07, 2018, 12:00:11 AM
by Magicmez

Entirely Black Window

Started by GMSTOLTZ

Replies: 5
Views: 5,179

December 05, 2018, 07:39:35 AM
by Niko Planke

Part search takes forever

Started by Mario Stockinger

Replies: 0
Views: 3,638

December 02, 2018, 11:27:53 PM
by Mario Stockinger

Creating Model Sets Crashes

Started by Robb63

Replies: 2
Views: 4,200

December 02, 2018, 06:22:16 PM
by sadams

Displacement Maps do not render when using Network Render

Started by monson67

Replies: 1
Views: 3,737

November 30, 2018, 07:21:36 PM
by KeyShot

Please improve Plugins!

Started by PeterSwift

Replies: 9
Views: 5,200

November 30, 2018, 04:46:16 AM
by danielsweitzer@mac.com

Selection outlines

Started by Eric Summers

Replies: 4
Views: 4,743

November 29, 2018, 11:23:12 AM
by Eric Summers

Scene files disappeared

Started by JasonM1972

Replies: 2
Views: 5,171

November 29, 2018, 05:19:34 AM
by Zeltronic

update KS 8.1 extreamly buggy

Started by germannick

Replies: 2
Views: 4,001

November 27, 2018, 10:47:31 PM
by germannick

HDRI editor output resolution

Started by terida

Replies: 6
Views: 6,272

November 27, 2018, 06:35:07 AM
by mattjgerard

Sun and Sky problem

Started by jbhanworks

Replies: 1
Views: 3,861

November 23, 2018, 07:28:44 AM
by INNEO_MWo

Sending stuff back to ZBrush.

Started by MealeaYing

Replies: 3
Views: 4,822

November 23, 2018, 06:15:24 AM
by MealeaYing

Buy KEYSHOT 8 and Install KEYSHOT 7

Started by Alex4CAD

Replies: 2
Views: 4,200

November 23, 2018, 03:34:44 AM
by Alex4CAD

psd 16 bit in animation not possible

Started by PerFotoVDB

Replies: 1
Views: 3,819

November 21, 2018, 05:06:43 AM
by Niko Planke

Background color ignored when rendering animation frames

Started by PerFotoVDB

Replies: 1
Views: 4,260

November 21, 2018, 04:10:10 AM
by Niko Planke

Could I select multiple object when applying "Calculate vertex normals"?

Started by mertee

Replies: 6
Views: 5,449

November 20, 2018, 08:35:49 AM
by mattjgerard

Keyshot crashes when imported geometry added / KS support is no help

Started by Bernhard

Replies: 2
Views: 5,119

November 16, 2018, 04:26:03 AM
by Bernhard

Keyshot 7 - RENDERING DONE preview different from Rendered Image

Started by Ionicbond

Replies: 5
Views: 4,868

November 14, 2018, 02:40:46 PM
by Eric Summers

Cutaway issue

Started by JasonM1972

Replies: 1
Views: 7,403

November 14, 2018, 01:10:49 PM
by Rex

Issue with labels and DOF

Started by dlap4229

Replies: 9
Views: 5,789

November 13, 2018, 09:55:12 AM
by Will Gibbons

Render Region Keyshot 8

Started by Paul Lang

Replies: 3
Views: 4,386

November 13, 2018, 09:47:40 AM
by Will Gibbons

Trouble importing a Sketchup Model using the plugin?

Started by JoshASharp

Replies: 1
Views: 4,161

November 13, 2018, 09:44:56 AM
by Will Gibbons

Default program problem

Started by Orhun Unal

Replies: 6
Views: 4,588

November 13, 2018, 09:20:42 AM
by DMerz III

Keyshot 8 Camera Bug ??

Started by designgestalt

Replies: 4
Views: 5,385

November 13, 2018, 06:15:14 AM
by mattjgerard

Wacky geometry from Solidworks to Keyshot

Started by skaggs

Replies: 6
Views: 4,944

November 13, 2018, 12:30:14 AM
by Sean

Studios and Multi-Material unwanted switching

Started by DMerz III

Replies: 0
Views: 3,807

November 12, 2018, 02:02:04 PM
by DMerz III

Import error

Started by apetrux

Replies: 1
Views: 3,851

November 12, 2018, 04:49:57 AM
by Öner

Misalignment of cable in animation

Started by Livingstone

Replies: 2
Views: 3,967

November 07, 2018, 11:22:00 PM
by Livingstone

material with specified name already exists

Started by RRIS

Replies: 3
Views: 4,620

November 07, 2018, 07:42:36 AM
by monson67

Geometry Edit window/options keyshot 8

Started by Paul Lang

Replies: 3
Views: 5,510

November 05, 2018, 09:27:10 AM
by mattjgerard

Render lighting looks different at different resolutions...

Started by DEJ_Design

Replies: 7
Views: 6,221

November 03, 2018, 01:21:53 PM
by DEJ_Design

Surfaces Exploded on Selection

Started by MrMellor

Replies: 8
Views: 5,285

November 02, 2018, 12:35:46 PM
by MrMellor

Saving KS8 Package doesn't save model position...

Started by DEJ_Design

Replies: 3
Views: 4,443

November 01, 2018, 10:07:07 AM
by Rex

Keyshot 8 Crashs when Starting Render

Started by AHDDdesigner

Replies: 6
Views: 6,446

October 31, 2018, 02:11:13 PM
by Willydog

Can't pan Geometry view on Mac with Magic Mouse?

Started by Aeonjoey

Replies: 6
Views: 6,229

October 29, 2018, 10:17:01 AM
by Will Gibbons

Cloud library profile

Started by benram

Replies: 3
Views: 4,241

October 29, 2018, 07:32:04 AM
by benram

Moving labels

Started by joseph

Replies: 2
Views: 4,865

October 28, 2018, 01:21:13 PM
by joseph

Keyshot 7 shutting down when saving .abc file with splines

Started by BasTel

Replies: 3
Views: 4,308

October 24, 2018, 06:31:52 AM
by BasTel

ZBrush to Keyshot 8 Pro Freezing during Turntable Render

Started by KJDoes3D

Replies: 1
Views: 4,246

October 23, 2018, 01:12:58 PM
by Rex

Recalculating Displacement When Copying Non-displacement Material

Started by jordantheperson

Replies: 2
Views: 4,031

October 23, 2018, 07:22:00 AM
by mattjgerard

Keyshot 8 unstable with large file from Zbrush

Started by wayneheim

Replies: 4
Views: 4,822

October 22, 2018, 07:51:41 AM
by wayneheim

problem with white paint material

Started by fario

Replies: 5
Views: 4,482

October 17, 2018, 06:50:18 AM
by fario

Missing Environment/Camera Error

Started by Doc

Replies: 2
Views: 5,633

October 16, 2018, 02:00:50 PM
by Rex

Interior GI issue

Started by fa2020

Replies: 1
Views: 4,280

October 15, 2018, 11:14:22 AM
by Rex

Realtime View / Rendering broken in KS8

Started by Mario Stockinger

Replies: 7
Views: 5,476

October 15, 2018, 07:18:56 AM
by mattjgerard

Black square bug!!!

Started by fa2020

Replies: 2
Views: 4,909

October 14, 2018, 08:14:52 PM
by fa2020

Squarish Sun? and no 32 bit tiff for Displacement?

Started by Chris_80

Replies: 5
Views: 4,878

October 14, 2018, 06:08:08 AM
by SebastianG

Rhino 6 not supported

Started by germannick

Replies: 7
Views: 6,506

October 11, 2018, 08:21:47 AM
by Rex

Keyshot XR Safari

Started by murratw1

Replies: 0
Views: 4,084

October 10, 2018, 06:14:12 AM
by murratw1

Displacement issue

Started by Hask

Replies: 2
Views: 4,382

October 09, 2018, 11:59:04 PM
by Hask

How to Activate KS8 with KS7 Serial Number ?

Started by Mario Stockinger

Replies: 8
Views: 8,014

October 09, 2018, 06:28:25 AM
by mattjgerard

Loading of Bip File takes more than 20 Minutes when KS is licenced / activated

Started by Mario Stockinger

Replies: 3
Views: 4,215

October 05, 2018, 04:18:44 AM
by Mario Stockinger

Semi-transparency/Fade Transparency on labels turn gray

Started by kbova41188

Replies: 3
Views: 4,945

October 03, 2018, 02:18:57 PM
by DMerz III

Keyshot 7 Not opening

Started by Orhun Unal

Replies: 4
Views: 5,814

September 22, 2018, 08:58:07 AM
by Orhun Unal

Sheet metal bending animation

Started by Roberto Giussani

Replies: 0
Views: 4,274

September 18, 2018, 05:37:24 AM
by Roberto Giussani

No light

Started by torosjordan

Replies: 3
Views: 4,130

September 18, 2018, 03:56:40 AM
by INNEO_MWo

you'll need a new app to open keyshot cloud

Started by sleepyjeanson

Replies: 1
Views: 4,284

September 17, 2018, 12:02:11 PM
by theAVator

Scaling a part - no fine control..

Started by jhiker

Replies: 2
Views: 4,552

September 12, 2018, 01:12:36 AM
by jhiker

Render NURBS changes animation

Started by PeterSwift

Replies: 0
Views: 4,021

September 10, 2018, 07:21:31 AM
by PeterSwift

Feature request - Save Visible or Save Selected, kb shortcut for Collapse all

Started by Peticel

Replies: 3
Views: 4,360

September 10, 2018, 01:18:46 AM
by Peticel

Material Graph button and Geometry View are inactive.

Started by Bajawor

Replies: 0
Views: 3,987

September 09, 2018, 03:51:48 AM
by Bajawor

Issue on "Insufficient Permissions for Download Folder"

Started by fertonon

Replies: 0
Views: 4,561

September 05, 2018, 11:18:36 AM
by fertonon

dolly in ortographic view doesn't work

Started by sortik

Replies: 0
Views: 4,210

September 04, 2018, 01:47:48 AM
by sortik

Not responding when click Queue

Started by Gavinwu

Replies: 0
Views: 4,061

September 02, 2018, 10:13:22 PM
by Gavinwu

Keyshot crashes when you Alt+click on Cameras node in Project => Scene tab

Started by Peticel

Replies: 2
Views: 4,308

August 30, 2018, 02:40:22 AM
by Peticel

automatic render number

Started by germannick

Replies: 5
Views: 5,028

August 24, 2018, 01:19:26 AM
by germannick

Serious issue after updating Keyshot 7

Started by Motorgoblin

Replies: 5
Views: 5,818

August 23, 2018, 12:28:53 AM
by Strand300

Cannot close Keyshot window

Started by IanT

Replies: 0
Views: 5,014

August 22, 2018, 04:53:01 PM
by IanT

KS7 Add to group window not resizable

Started by BJT_DAVE

Replies: 4
Views: 4,441

August 21, 2018, 12:16:42 AM
by BJT_DAVE

Big NURBS bug

Started by PeterSwift

Replies: 0
Views: 4,169

August 17, 2018, 02:06:53 AM
by PeterSwift

Animation work area

Started by PeterSwift

Replies: 4
Views: 5,421

August 16, 2018, 08:45:16 AM
by PeterSwift

animations layers order

Started by PeterSwift

Replies: 1
Views: 4,127

August 14, 2018, 04:20:30 AM
by Öner

too much same but empty layer

Started by Öner

Replies: 0
Views: 4,086

August 13, 2018, 03:41:23 AM
by Öner

Material Flash?

Started by Doc

Replies: 0
Views: 4,045

August 09, 2018, 12:07:15 PM
by Doc

Ver. 7.3.4 seems slow? Memory Issue?

Started by theAVator

Replies: 3
Views: 4,461

August 08, 2018, 08:49:48 AM
by theAVator

Corrupted viewport and renders

Started by kullboys

Replies: 2
Views: 4,887

August 02, 2018, 06:12:33 AM
by mattjgerard

Gizmo for "Move Control Point" not working

Started by ardio

Replies: 4
Views: 5,190

July 31, 2018, 06:12:08 AM
by mattjgerard

SWorks file won't open in KS7.3

Started by Shorse

Replies: 2
Views: 4,453

July 30, 2018, 08:49:42 AM
by Shorse

Live Linking / Solidworks: Fails, Crashes, Missing Parts, Wrong Positions

Started by flow5

Replies: 3
Views: 5,861

July 30, 2018, 07:15:12 AM
by Eric Summers

Crash when selecting any Recently Opened file from the "Welcome to Keyshot 7"

Started by quigley

Replies: 3
Views: 4,597

July 28, 2018, 04:40:00 AM
by Naive John

strange material behaviour with different file import methods

Started by al_jot

Replies: 2
Views: 4,369

July 26, 2018, 08:04:51 AM
by al_jot

work area bug + Render window

Started by PeterSwift

Replies: 1
Views: 4,905

July 26, 2018, 12:44:58 AM
by PeterSwift

Pop out windows disappearing

Started by Chris McSweyn

Replies: 0
Views: 4,174

July 25, 2018, 11:29:53 AM
by Chris McSweyn

Error Material cloud download

Started by Mariobj

Replies: 1
Views: 4,306

July 24, 2018, 05:39:37 AM
by Patrick Kath

Problem with hair opacity

Started by Schnyder

Replies: 0
Views: 4,040

July 23, 2018, 07:02:22 PM
by Schnyder

Render preview/progress not showing

Started by letmein

Replies: 1
Views: 4,357

July 22, 2018, 11:08:14 AM
by bdesign

Copying items to a model set - parts lose position/orientation

Started by theAVator

Replies: 0
Views: 4,181

July 20, 2018, 11:38:47 AM
by theAVator

Crashes to bluescreen using KS 7

Started by Miles

Replies: 5
Views: 5,394

July 18, 2018, 10:33:00 AM
by Will Gibbons

Cloud download tries to import file to default folders

Started by theAVator

Replies: 0
Views: 4,047

July 18, 2018, 06:12:45 AM
by theAVator

Keyshot animations crash computer when opened in Premiere Pro

Started by generalmotion@gmail.com

Replies: 3
Views: 5,201

July 17, 2018, 11:59:21 AM
by generalmotion@gmail.com

Render Dialog Window

Started by Robb63

Replies: 0
Views: 3,977

July 17, 2018, 11:42:20 AM
by Robb63

Recent files

Started by PeterSwift

Replies: 2
Views: 4,315

July 17, 2018, 07:00:41 AM
by Eric Summers

network links lost

Started by quinzero

Replies: 1
Views: 4,188

July 16, 2018, 06:47:49 AM
by mattjgerard

KeyShotXR Responsiveness Problem on Websites

Started by rolanddeschain

Replies: 5
Views: 6,085

July 12, 2018, 02:19:41 PM
by TGS808

Rhino Files (3DM) not importing

Started by MrTomB

Replies: 4
Views: 6,624

July 11, 2018, 12:48:16 AM
by MrTomB

Quad tiled artifacts on the renders

Started by Erifer

Replies: 1
Views: 4,263

July 06, 2018, 05:36:21 AM
by Erifer

Deleted folder?!?

Started by Eric Summers

Replies: 9
Views: 6,485

July 03, 2018, 01:09:53 PM
by Eric Summers

OBJ file missing BIP file

Started by studytick

Replies: 3
Views: 5,331

July 02, 2018, 09:13:02 AM
by TGS808

A strange dark dot on the HDR screen

Started by AlexBBM

Replies: 10
Views: 6,147

June 30, 2018, 04:06:10 AM
by AlexBBM

KeyShot Cloud library

Started by germannick

Replies: 3
Views: 11,644

June 27, 2018, 11:54:25 PM
by germannick

Decals from SolidWorks not rendering

Started by Aleyo

Replies: 8
Views: 8,095

June 23, 2018, 03:45:07 PM
by TGS808

edge shadow rendered orange

Started by joseph

Replies: 2
Views: 4,403

June 23, 2018, 02:46:38 PM
by joseph

KeyShot crashing when try to rotate the model

Started by Aleyo

Replies: 0
Views: 4,172

June 21, 2018, 04:13:48 AM
by Aleyo

Saving issue

Started by craoult

Replies: 1
Views: 6,012

June 18, 2018, 09:34:33 AM
by TGS808

How to fix camera switch event?

Started by Erebas

Replies: 1
Views: 5,455

June 14, 2018, 05:38:42 AM
by Lei

Fade Animation still doesnt act correctly when using Interior Mode

Started by Lei

Replies: 13
Views: 8,488

June 14, 2018, 01:21:35 AM
by Lei

Render queue maximum quota?

Started by Rollk1

Replies: 1
Views: 4,347

June 13, 2018, 05:47:53 PM
by DMerz III

Group Visbility (Hide/Show) toggling issues when deleting parts

Started by riddickuliss

Replies: 0
Views: 4,149

June 07, 2018, 11:19:11 AM
by riddickuliss

OBJ Export: Error in OBJ file on some vertex normals. --> "vn -nan(ind) ..."

Started by kima

Replies: 1
Views: 5,038

June 05, 2018, 09:51:57 AM
by ieatfish

Caching?

Started by cjwidd

Replies: 0
Views: 4,400

June 02, 2018, 02:17:30 PM
by cjwidd

Renderpasses

Started by simolius

Replies: 3
Views: 5,265

May 29, 2018, 11:18:30 AM
by INNEO_MWo

Keyshot keep crashing on a particular project

Started by grishina

Replies: 0
Views: 4,301

May 29, 2018, 10:02:09 AM
by grishina

sRGB Keyshot doesn't match sRGB Photoshop (and more issues)

Started by monitorhero

Replies: 14
Views: 7,544

May 26, 2018, 10:29:53 AM
by DMerz III