Print Page - Can't download from the cloud. Keeps checking for access token

Title: Can't download from the cloud. Keeps checking for access token
Post by: Esben Oxholm on January 07, 2016, 04:25:39 AM

When I try to download a material from the cloud the pop-up shown in the attached screenshot appears and it stays like that, stating that it is "Checking for access token". Also, I can't write anything in the e-mail and password fields.

Btw, I am logged into the cloud in the browser.

Any way to fix this?

Best,
Esben

Title: Re: Can't download from the cloud. Keeps checking for access token
Post by: jhiker on January 08, 2016, 01:28:09 AM

I contacted Thomas yesterday about this. They are aware and working on a fix.

Title: Re: Can't download from the cloud. Keeps checking for access token
Post by: Esben Oxholm on January 08, 2016, 04:41:25 AM

Quote from: jhiker on January 08, 2016, 01:28:09 AM
I contacted Thomas yesterday about this. They are aware and working on a fix.

All right, Thanks for the heads up jhiker.

Title: Re: Can't download from the cloud... (edit: works again)
Post by: Esben Oxholm on January 10, 2016, 01:34:49 AM

It is working again. Yay!

Title: Re: Can't download from the cloud. Keeps checking for access token
Post by: ginovanta on January 18, 2016, 09:35:52 AM

I still can't download,i'm experiencing his same issue...any news?

Title: Re: Can't download from the cloud. Keeps checking for access token
Post by: Nismo400R on February 09, 2016, 09:19:07 AM

BUMP.
Need a fix for this! there are some awesome materials i need to use!

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Archive => Support Archive => Topic started by: Esben Oxholm on January 07, 2016, 04:25:39 AM