KeyShot Forum

Technical discussions => General discussion => Topic started by: germannick on July 10, 2020, 12:12:43 AM

Title: Keyshot starts in full screen mode
Post by: germannick on July 10, 2020, 12:12:43 AM
My Keyshot starts automatically in the full screen mode. So when I exit out of it, the typical window frame appears BUT is complettly frozen and can't be moved or anything else. Only a forced restart is possible. anyone else has/had that problem?
Title: Re: Keyshot starts in full screen mode
Post by: Justin A on July 10, 2020, 03:24:30 PM
Sorry you are having this issue, typically for something like this resetting KeyShot settings.xml  file will fix this issue.

If you navigate to C\User\%username%\Documents\KeyShot# inside this folder you will see a file called settings.xml
Deleting this will reset KeyShot back to it's default settings.  Hopefully doing this will correct the issue you are having.

Let me know how it works for you.
Title: Re: Keyshot starts in full screen mode
Post by: germannick on July 13, 2020, 01:38:55 AM
Justin A, perfect. It worked!