KeyShot Forum

Archive => Support Archive => Topic started by: fixate on February 26, 2015, 02:07:35 PM

Title: Keyshot 5.2: Failure to Launch after Installation
Post by: fixate on February 26, 2015, 02:07:35 PM
Hi All,

After a clean install of Keyshot 5.2 on a new MacPro today I was unable to launch Keyshot.
It appears to be a permissions issue.
Navigate to: MacintoshHD > Library > Application Support > Keyshot5.
Select "Get Info"
Manually change the permissions for the folder (and all contents) to "Read and Write" from "Read"
Title: Re: Keyshot 5.2: Failure to Launch after Installation
Post by: guest84672 on February 27, 2015, 06:41:58 AM
This has been addressed. Please download the installer for KeyShot on Mac again, and run it. This will fix the permission issues.

Sorry for the inconvenience.