KeyShot Forum

Archive => Support Archive => Topic started by: djidji_govedo on September 17, 2012, 08:44:48 AM

Title: Import error ( 14 days demo license)
Post by: djidji_govedo on September 17, 2012, 08:44:48 AM
Hi,

Somehow I cannot import an object ( simple cube, obj format) into keyshot.
Latest keyshot build, intel i5 2320, nvidia graphics, win 7, 64bit.


(http://i50.tinypic.com/ic39sh.png)

Thanks in advance.

Dj.
Title: Re: Import error ( 14 days demo license)
Post by: djidji_govedo on September 17, 2012, 08:49:08 AM
I try to install vcredist as suggested here:
http://keyshot.com/forum/index.php/topic,2382.msg9510.html#msg9510

But the problem is still here.

Also open command gives an error as well.

Example scenes that comes with an installation works fine though.
Title: Re: Import error ( 14 days demo license)
Post by: Chad Holton on September 17, 2012, 03:18:35 PM
Hello,

Did some quick test importing some OBJ I had and they imported fine (using win 7 64 as well and latest KeyShot). Did you import from a network drive or from your local drive? Try copying the OBJ to your desktop and DND it into KS.
Title: Re: Import error ( 14 days demo license)
Post by: Bruno F on September 17, 2012, 04:57:46 PM
Hello,

Please submit a ticket to support@luxion.com.