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KeyShot Forum

Archive => Support Archive => Topic started by: dburnett74 on March 25, 2014, 06:12:33 AM

Title: Crashes laptop with dual monitors
Post by: dburnett74 on March 25, 2014, 06:12:33 AM
So not really sure what's going on. I have a new MSI laptop and have not had any issues running keyshot on it, that is until I plug in an external monitor. For some reason when I have dual monitors or even just one monitor attached to the laptop, the second I try and apply a texture the laptop crashes. Any help would be amazing at this point.
Title: Re: Crashes laptop with dual monitors
Post by: thomasteger on March 25, 2014, 06:24:17 AM
Are you getting the "blue screen of death"?
Title: Re: Crashes laptop with dual monitors
Post by: dburnett74 on March 25, 2014, 07:05:55 AM
Yes, the second I try and drag a texture I get the blue screen of death, but like I said this only happens when an external monitor is plugged in.
Title: Re: Crashes laptop with dual monitors
Post by: thomasteger on March 25, 2014, 07:34:12 AM
Something is fundamentally wrong on your machine then. This has nothing to do with KeyShot.
Title: Re: Crashes laptop with dual monitors
Post by: dburnett74 on March 25, 2014, 07:37:59 AM
I would agree but Keyshot is the only program that has this problem. I am able to run KeyCreator, 3D Studio Max and all of the Adobe Creative with no issues.
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