General FAQs
FAQs General articles
When trying to add resources from a network location or another location on local computer to KeyShot you can follow the instructions below for your specifi...
Fri, 21 May, 2021 at 1:17 AM
When exporting a glb file, you may notice some differences from what is seen in KeyShot. This is caused by several reasons, explained in the article below. ...
Wed, 25 Aug, 2021 at 7:07 AM
No. It is not necessary to install KeyShot Network Rendering Manager and Luxion License Server (Floating) on the same computer. These two applications c...
Thu, 23 Jul, 2020 at 10:59 AM
When needing to find your HostName and MAC address for creating a floating license or if KeyShot supports needs it to help make a license for you. Findi...
Mon, 27 Jun, 2022 at 9:03 AM
If In KeyShot you are receiving the error message there are a few things to note on this: We added a limiting parameter to Fuzz similar to max triang...
Fri, 5 Feb, 2021 at 3:28 PM
KeyShot will import basic part and/or camera animations from certain CAD applications via direct import or plugins. Below you will find a list of support...
Thu, 26 Aug, 2021 at 6:14 AM
Your computer's CPU is what powers KeyShot's render engine. Computers with higher core counts allow KeyShot to render more tiles per second. This...
Tue, 4 Feb, 2020 at 11:50 AM
How to download KeyShot products from the keyshot.com website? Prerequisites Web browser KeyShot Cloud Account (to install and activate the licens...
Wed, 28 Feb, 2024 at 3:30 PM
As part of a transition to the 64-bit technology, Mac OS is no longer supporting the .mov (Quicktime) format. You will notice that all .mov will now be in t...
Fri, 3 Sep, 2021 at 8:03 AM
We understand that there may be questions regarding the KeyShot End of Life Policy, and we would be happy to provide you with answers. Please find below a l...
Thu, 19 Oct, 2023 at 4:26 PM