KeyShot Forum

Archive => Support Archive => Topic started by: Diatribal on May 27, 2015, 05:05:37 AM

Title: Unable to register to the KeyShot Cloud?
Post by: Diatribal on May 27, 2015, 05:05:37 AM
I am unable to register to access the KeyShot Cloud on my trial version (trial started today) of Keyshot 5 for the iMac? (OS X 10.10.3)

On the KeyShot Cloud Authentication window, I am carefully entering my details, ensuring that everything is filled in and when pressing the 'Register' button, I am getting a small message stating that the reCAPCHA was not entered? There is no reCAPCHA appearing anywhere during the registration, so I have no idea why I am receiving this message and why I cannot register to the KeyShot Cloud?

(http://i.imgur.com/doVzM2F.png)
Title: Re: Unable to register to the KeyShot Cloud?
Post by: Chad Holton on May 27, 2015, 06:14:50 AM
Try registering using this link:

https://cloud.keyshot.com/login.php

After registering and activating the account you should be able to login to the Cloud using Keyshot. Let me know if you still have an issue.

Chad
Title: Re: Unable to register to the KeyShot Cloud?
Post by: Diatribal on May 27, 2015, 07:28:56 AM
Quote from: Chad Holton on May 27, 2015, 06:14:50 AM
Try registering using this link:

https://cloud.keyshot.com/login.php

After registering and activating the account you should be able to login to the Cloud using Keyshot. Let me know if you still have an issue.

Chad

Hi Chad,

Many thanks for your help, it certainly worked!

Much appreciated!