Print Page - KEYSHOT 6 QUITS and RESETS

Title: KEYSHOT 6 QUITS and RESETS
Post by: GreyJay on December 21, 2015, 11:34:46 AM

Just installed KS6 on a MAC and PC. On both machines, I have experienced KS quitting unexpectedly. And on both machines, when I launch again, KS is reset to default settings - almost like I've trashed my preference files.

Wondering if anyone else has experienced this, and if there might be a remedy.

Thanks

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SYSTEM: OSX 10.10.5, 3.2GHZ Intel Core i5, 24GB RAM
KEYSHOT: Version 6
LIGHTWAVE: 11.6
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Title: Re: KEYSHOT 6 QUITS and RESETS
Post by: tomlehn on January 07, 2016, 09:36:02 AM

Yes I have the same issue when I try to drag a image onto a part. However on new files I don't have the issue. So I assume theres a issue with the original file.

Title: Re: KEYSHOT 6 QUITS and RESETS
Post by: Speedster on January 07, 2016, 10:43:24 AM

I've had this problem also with legacy files. But not if I use the "Open With" command in Windows Explorer.
Bill G

KeyShot Forum

Archive => Support Archive => Topic started by: GreyJay on December 21, 2015, 11:34:46 AM