KeyShot Forum

Archive => Support Archive => Topic started by: shane.ploenges on May 02, 2016, 11:24:57 PM

Title: Corrupted viewport and renders
Post by: shane.ploenges on May 02, 2016, 11:24:57 PM
Hi , a model i have been working on all day has suddenly become corrupted.  It seems to be showing an overlay of the wireframe and has also become very murky/muddy it almost looks like the model has been torn apart and has cracks all through it..  I saw a post from last year where someone had a similar problem but it was never resolved.

We are about to start a large project that we bought keyshot specifically for, and after this initial test i am very worried about starting work and this happening to us which would be unacceptable .

Keyshot version 6.1.72 on windows 7 64 bit.




Title: Re: Corrupted viewport and renders
Post by: Chad Holton on May 03, 2016, 10:46:45 AM
Hello,

Are you able to share the file with us? If so, please send us the ksp file: support@luxion.com

To save  a ksp file:

1.  Open your scene
2.  Go to File > Save Package
3.  Name your file

You can send the file securely via keyshot.wetransfer.com
Title: Re: Corrupted viewport and renders
Post by: shane.ploenges on May 03, 2016, 04:12:47 PM
Hi Chad, i have uploaded the model as requested, i hope there is a fix for this, we are currently considering a plan b for the project rather than using animations and renders in keyshot, which would be a shame as it delivers great looking results.