KeyShot Forum

Archive => Support Archive => Topic started by: Thomas Thygesen on June 01, 2016, 12:32:32 AM

Title: Cloud Textures not woking
Post by: Thomas Thygesen on June 01, 2016, 12:32:32 AM
OS : Win10
KeyShot : 5.0.99
Modeling system:  Solid Edge V8

After reinstalling Windows 10 and my modelling software/keyshot, textures are not working on materials downloaded from the Cloud. They worked perfectly before I reinstalled my machine. E.g, if I download "Viking Sand 40510" and apply it to a model, the resulting material is white (the texture is not fond). I have not altered the default keyshot folder structure. (when donwloading "Viking Sand 40510" an .mtl-file is placed in the ".\KeyShot 5\Downloads\Materials" folder and a texture .ktx-file is placed under ".\KeyShot 5\Textures".

Any ideas ?
Title: Re: Cloud Textures not woking
Post by: Chad Holton on June 01, 2016, 05:58:42 AM
Not sure, the only thing that stands out is the version you're using. It is a bit old and a newer version available. Try going to Help>Check for updates... to acquire the latest.
Title: Re: Cloud Textures not woking
Post by: Thomas Thygesen on June 02, 2016, 01:35:52 AM
Updating to latest version did the trick. Thanks.