KeyShot Forum

Archive => Support Archive => Topic started by: kendisan on July 07, 2016, 12:51:03 PM

Title: Keyshot 6 Crashes when loading maya,obj,fbx, even bip after a few seconds
Post by: kendisan on July 07, 2016, 12:51:03 PM
Hi guys. I have problem with Keyshot 6

it Crashes when loading maya,obj,fbx, even bip after a few seconds.

i dont know what caused it or how to fix it

Help
Title: Re: Keyshot 6 Crashes when loading maya,obj,fbx, even bip after a few seconds
Post by: kendisan on July 07, 2016, 12:52:32 PM
I am not sure if this happened after windows updates or Keyshot updates

:(
Title: Re: Keyshot 6 Crashes when loading maya,obj,fbx, even bip after a few seconds
Post by: guest84672 on July 07, 2016, 04:03:05 PM
Is this a new computer that you are using by any chance?
Title: Re: Keyshot 6 Crashes when loading maya,obj,fbx, even bip after a few seconds
Post by: kendisan on July 07, 2016, 07:13:01 PM
No, I have this for almost 3 years now.
I had keyshot 5 and it works well. updated to keyshot 6 and then after the latest update Keyshot 6.2 something it started crashing.
:(
Title: Re: Keyshot 6 Crashes when loading maya,obj,fbx, even bip after a few seconds
Post by: guest84672 on July 08, 2016, 07:07:35 AM
Is it a Dell computer?
Title: Re: Keyshot 6 Crashes when loading maya,obj,fbx, even bip after a few seconds
Post by: kendisan on July 08, 2016, 10:21:02 AM
Desktop AMD + Radeon running on Windows 7 microsoft
16gig ram 4gig videocard
Title: Re: Keyshot 6 Crashes when loading maya,obj,fbx, even bip after a few seconds
Post by: guest84672 on July 08, 2016, 12:12:23 PM
I suggest you contact support@luxion.com. When you do please make sure you have your serial code ready.