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KeyShot Forum

Archive => Support Archive => Topic started by: KevinMaguire on July 13, 2016, 10:03:27 AM

Title: Keyshot 6.2 not responding on Dell Precision 7510 Intel® Core™ i7-6820HQ
Post by: KevinMaguire on July 13, 2016, 10:03:27 AM
Keyshot hangs after about an hour of use. I have to use the task manager to quit and reboot to be able to use it again. I typically have to do this about 4 times a day...a real pain. Anybody else experiencing this? I am using a Dell Precision 7510 with Windows 7 Pro X64.
Title: Re: Keyshot 6.2 not responding on Dell Precision 7510 Intel® Core™ i7-6820HQ
Post by: Chad Holton on July 14, 2016, 06:57:38 AM
Are you running low on RAM perhaps? Check your task manager when this happens again.
Title: Re: Keyshot 6.2 not responding on Dell Precision 7510 Intel® Core™ i7-6820HQ
Post by: KevinMaguire on July 14, 2016, 08:27:09 AM
I checked RAM in with the Task Manager. It is using less than 50%. Using 100% CPU as Keyshot does.
Title: Re: Keyshot 6.2 not responding on Dell Precision 7510 Intel® Core™ i7-6820HQ
Post by: Chad Holton on July 15, 2016, 06:34:36 AM
Is there a particular task you're doing in KeyShot when this happens? Do you receive any type of error message from KeyShot?
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