KeyShot Forum

Technical discussions => General discussion => Topic started by: Matt1991 on July 30, 2016, 01:45:47 AM

Title: every time my pc crashes
Post by: Matt1991 on July 30, 2016, 01:45:47 AM
Hi everyone, I'm here because every time I use keyshot my pc crashes and I don't know the reason..It crashes only when I work with the program not when I render.
My pc has an  Intel core(R)Core(TM) i7-4600 CPU @2.90 GHz (4 CPUs), a RAM 16384MB.
Can someone help me? Could be the Graphic card?
Thanks at all.
Title: Re: every time my pc crashes
Post by: Chad Holton on August 01, 2016, 05:48:29 AM
Hello,

Could be an old video driver. Be sure you're running the latest video drivers and KeyShot version. If you're still experiencing an issue, please contact us: support@luxion.com

Chad