KeyShot Forum

Archive => Support Archive => Topic started by: Josep Prat on October 06, 2016, 02:30:24 PM

Title: Cannot load library luxrender.so
Post by: Josep Prat on October 06, 2016, 02:30:24 PM
Hi,

I have one error when i try to make a render. When i start the Process Queue appears one message that says:
"Cannot load library luxrender.so"

And because of this i can't make the render.

I hope that someone can help me  :D

Thanks a lot,

Josep.
Title: Re: Cannot load library luxrender.so
Post by: Chad Holton on October 06, 2016, 09:39:47 PM
Hi Joseph,

I think you may need to delete the q.xml file but forget where it's located (not in the office, ATM). You may want to contact support for best assistance first: support@luxion.com

Chad
Title: Re: Cannot load library luxrender.so
Post by: Josep Prat on October 07, 2016, 12:39:25 AM
Okay! Thanks  :)