KeyShot Forum

Technical discussions => General discussion => Topic started by: JKersh on February 08, 2011, 05:30:10 AM

Title: KeyShot 2.2 Crash....Everytime
Post by: JKersh on February 08, 2011, 05:30:10 AM
While rendering a particular scene in Keyshot I constantly seem to either crash/freeze or run out of memory around 50%-80% of the way through (3+hrs).  The resolution cannot seem to go beyond 4"x6" @ 300DPI.  This is generally not a problem with other scenes.


This particular scene has all the rendering settings/options set at "stock" and materials are mainly custom metallic paints, a glass, and wood.


Machine Specs Below:

Intel® Coreâ,,¢2 Duo Processor T9900
4GB DDR2

Intel® Xeon® Processor E5640  
4GBDDR3



Any feedback or suggestions to get this to work right would be great.

Thanks,

JK
Title: Re: KeyShot 2.2 Crash....Everytime
Post by: JeffM on February 08, 2011, 12:58:06 PM
You might want to try "use realtime render" in the render menu.

Can you post a screenshot of your project and render settings that you're currently using?

Thanks!
Title: Re: KeyShot 2.2 Crash....Everytime
Post by: JKersh on February 08, 2011, 01:56:44 PM
Here is an image of the Render "Quality" Options - Normal Default:  http://screencast.com/t/FmDN1gwJWRyv

Screenshot of the Error Message:  http://screencast.com/t/RHmCAs1vX

I will give realtime render a shot tonight before I head out of the office.  I cannot post a "public" screenshot of the scene due to confidentiality.

I have a feeling 90% of my problem is in the wood.  Without the wood it seems to render fine...
Title: Re: KeyShot 2.2 Crash....Everytime
Post by: JeffM on February 08, 2011, 02:03:46 PM
Try these settings:

Samples: 12

Ray Bounces: 6

Anti Aliasing: 1

Shadow Quality: 1

Global Illumination Quality: 1

Pixel Filter Size: 1.2

DOF Quality: 1

Sharp Shadows: Enabled


Which wood material are you using? Is it a custom texture?
Title: Re: KeyShot 2.2 Crash....Everytime
Post by: JKersh on February 10, 2011, 05:28:22 AM
Those setting do not work either.

The wood is the stock oak material with slightly scaled maps