KeyShot Forum

Technical discussions => General discussion => Topic started by: rossco on February 09, 2011, 05:14:58 AM

Title: KEYSHOT 2.2.33 Crash on repeat export from PROE
Post by: rossco on February 09, 2011, 05:14:58 AM
I've just upgraded to the latest version and when I first import a model file from PROE into Keyshot it works ok but if I close Keyshot down and try to import the SAME model again Keyshot crashes everytime.  With the #error signature Offsett:00000000000347e

It imports other data ok.  The only way I can get it to work again with the original model is if I shut down my PC and try again.

any ideas?

Thanks
Title: Re: KEYSHOT 2.2.33 Crash on repeat export from PROE
Post by: guest84672 on February 09, 2011, 06:15:56 AM
Is there any chance you can share the model with support@luxion.com?

Thanks,
Thomas
Title: Re: KEYSHOT 2.2.33 Crash on repeat export from PROE
Post by: rossco on February 09, 2011, 06:27:43 AM
Hi Thomas:  

I'm sorry for my hasty post  :-[ - this seems to have been a tessellation issue and is model specific.  It imports fine when I increase the quality at import.  Sorry about that - I had just upgraded to the latest version and feared the worst as I'd never had Keyshot crash on me before.  Just a coincidental error.
Title: Re: KEYSHOT 2.2.33 Crash on repeat export from PROE
Post by: guest84672 on February 09, 2011, 07:52:30 AM
Interesting - glad to hear that it is all working now.