I've just upgraded to the latest version and when I first import a model file from PROE into Keyshot it works ok but if I close Keyshot down and try to import the SAME model again Keyshot crashes everytime. With the #error signature Offsett:00000000000347e
It imports other data ok. The only way I can get it to work again with the original model is if I shut down my PC and try again.
any ideas?
Thanks
Is there any chance you can share the model with support@luxion.com?
Thanks,
Thomas
Hi Thomas:
I'm sorry for my hasty post :-[ - this seems to have been a tessellation issue and is model specific. It imports fine when I increase the quality at import. Sorry about that - I had just upgraded to the latest version and feared the worst as I'd never had Keyshot crash on me before. Just a coincidental error.
Interesting - glad to hear that it is all working now.