KeyShot Forum

Archive => Support Archive => Topic started by: tbaine@infusion on May 17, 2017, 08:38:41 AM

Title: Keyshot 6 Render Queue locking up
Post by: tbaine@infusion on May 17, 2017, 08:38:41 AM
Every time I press the queue tab in the render window, the program freezes. I have tried multiple files with the same result. Before yesterday I had never had this problem. I am using a 64 bit PC on Windows 7 with Keyshot 6 Pro installed.
Title: Re: Keyshot 6 Render Queue locking up
Post by: guest84672 on May 18, 2017, 11:09:36 PM
Are you out of disk space by any chance?
Title: Re: Keyshot 6 Render Queue locking up
Post by: Niko Planke on May 19, 2017, 12:59:07 AM
This could also be caused by a corrupted queue file.

Please go into your _Documents/KeyShot 6/Scenes_ folder and delete the q.xml file.  This will clear your queue and any jobs will need to be re-submitted. Restart _KeyShot_ and attempt to queue render once more.  Let me know how this works out for you.