KeyShot Forum

Technical discussions => General discussion => Topic started by: m2tts on March 02, 2011, 11:17:22 AM

Title: Computer Sluggish After Quitting Keyshot
Post by: m2tts on March 02, 2011, 11:17:22 AM
My machine is really sluggish after quitting KeyShot 2.2.45 (Dell Precision M4400 quad core; Nvidia M1700: Win7 Professional 64bit). The cores are all running erratically around 30% when normally they barely crack 5% when idle. This can go on for more than half an hour. I can't see anything in the running processes that take up this bandwidth, and again, it's only after quitting Keyshot. It seems to not be letting go of something.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: KeyShot on March 02, 2011, 11:36:26 AM
I have not heard of this issue before. KeyShot does not leave any processes behind after quitting. It could be that your operating system is performing a cleanup after running KeyShot. Dince KeyShot uses the cpu cores fully the OS may postpone various tasks until KeyShot is done.

-- Henrik
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: m2tts on March 02, 2011, 11:48:30 AM
Well, I'm in no way a tech expert, but if windows was postponing doing something, wouldn't that use less CPU time rather than more?
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: KeyShot on March 02, 2011, 02:50:30 PM
Not if it starts doing it after you quit KeyShot.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on March 03, 2011, 02:21:15 PM
I'm seeing the same thing on Dell Precision m6500 - tend to have a restart after a heavy Keyshot session
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on March 15, 2011, 06:26:10 AM
Any comments regarding this guys? When I first mentioned this via support I was told this hasn't been reported by anyone else. This seems to be something going on since version 2.2. I also find that I can't really do anything else on the machine while a render is running, while in the past I was able to carry on with pretty much anything in the background.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: guest84672 on March 15, 2011, 06:49:38 AM
After you quit KeyShot, are there still KeyShot processes running? How is RAM usage?
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on March 21, 2011, 06:23:34 AM
Hi Thomas,

No there don't seem to be any processes left running after quitting keyshot.

I'm getting used to having to restart after running Keyshot.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: guest84672 on March 21, 2011, 08:18:26 AM
Really strange. We will keep out eyes open. Sorry if I already asked question, but what OS are you running?
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on March 21, 2011, 10:23:23 AM
Win7 pro x64
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: Speedster on March 21, 2011, 12:16:26 PM
For whatever it's worth, I'm also running Win7x64, with 16 gigs, and have not experienced this problem.  After a long KS session, I usually jump right to Photoshop CS5 or SolidWorks, and all seems well.

Just curious- does KS store temps that don't clean out after closing a session? 

Bill G
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: guest84672 on March 21, 2011, 02:10:18 PM
No it doesn't - everything is held in RAM.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: guest84672 on March 21, 2011, 02:11:31 PM
Win 7 64 bit is what we are running here - never seen it.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: Chad Holton on March 21, 2011, 06:14:02 PM
I run the same exact OS and haven't seen an issue either. If it were me, I would keep an eye on the task manager, before and after closing KeyShot. I would think something would show in the "Processes" tab if the CPU usage is at 30% (be sure to sort by CPU usage).
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on March 22, 2011, 09:42:12 AM
Dell Precision M series seems to be the common denominator in this case....
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: m2tts on March 22, 2011, 11:59:33 AM
I'm blaming NVIDIA. I updated the drivers and so far so good as far as this issue is concerned; though I have not been using Keyshot that heavily the past couple of days.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on March 22, 2011, 03:31:46 PM
Cool - could you tell me which driver you've had the most success with? There's a fair few drivers available as you know!
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: m2tts on March 23, 2011, 06:21:34 AM
I'm using 6.14.12.6658

Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on March 23, 2011, 09:05:23 AM
Cheers - I seem to be behind on a couple of the components - will give it a bash!
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: ToffLomo on April 19, 2011, 04:54:20 AM
Nope - not helped for me. I am having to queue all my renders to go overnight now so that I can do other work. To be honest I'm really annoyed with keyshot at the moment and all its little "Quirks": hidden/deleted parts suddenly reappearing in final renders, settings and scene tree randomly changing when a file is reopened - its a shame Bunkspeed Shot is so clunky otherwise i'd have that as an alternative.
Title: Re: Computer Sluggish After Quitting Keyshot
Post by: guest84672 on April 19, 2011, 01:29:33 PM
Have you upgraded to the latest version? All of these issues should be resolved in 2.2.65.