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Archive => Support Archive => Topic started by: markw on March 24, 2011, 08:11:29 AM

Title: New version, both step and iges import with gaps on surface edges.
Post by: markw on March 24, 2011, 08:11:29 AM
Same model. Old version, no problems, new version there are gaps where surfaces meet up in my model, like the model is being torn open.
Whats up?
Title: Re: New version, both step and iges import with gaps on surface edges.
Post by: guest84672 on March 24, 2011, 05:11:49 PM
You may want to adjust your tessellation under the Advanced menu in the import dialog.
Title: Re: New version, both step and iges import with gaps on surface edges.
Post by: markw on March 25, 2011, 03:53:52 AM
I did, this did not have any affect.
Previous version, same file no problem.

Should I be adjusting up or down. (set as default 0.2)

Also now adding extra models to the scene is making it crash on occaision.
Title: Re: New version, both step and iges import with gaps on surface edges.
Post by: guest84672 on March 25, 2011, 05:38:01 AM
You should be adjusting up. What version are you using?
Title: Re: New version, both step and iges import with gaps on surface edges.
Post by: markw on March 30, 2011, 03:24:02 AM
Quote from: Thomas Teger on March 25, 2011, 05:38:01 AM
You should be adjusting up. What version are you using?

KeyShot 2.2 Update - build 2.2.52
Title: Re: New version, both step and iges import with gaps on surface edges.
Post by: JeffM on March 31, 2011, 04:22:03 PM
We're not seeing any issues importing step files on our end.

Can you please send a file to test to support@luxion.com?

Thanks!
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