KeyShot Forum

Archive => Support Archive => Topic started by: heidtwd on August 04, 2017, 11:17:57 AM

Title: Pull-down menu
Post by: heidtwd on August 04, 2017, 11:17:57 AM
I just upgraded to Keyshot 7.
My pull-down menu is only visible in full-screen mode.
This is inconvenient.
Is there a setting that I'm missing or is this a bug?
Please help!
Title: Re: Pull-down menu
Post by: guest84672 on August 04, 2017, 02:20:34 PM
Do you mean the menu bar?
Title: Re: Pull-down menu
Post by: Rex on August 04, 2017, 02:21:01 PM
Do you mean the menu bar? i.e. File, Edit etc. Are you on Windows or Mac?
Title: Re: Pull-down menu
Post by: heidtwd on August 04, 2017, 02:35:14 PM
Yes, the menu bar.
I'm on Windows 10.
This behavior is different than Keyshot 6.
Title: Re: Pull-down menu
Post by: Rex on August 04, 2017, 02:38:09 PM
Hmm the Toolbar and Ribbon seem to be having some issues. Do you have font scaling enabled? What happens if you toggle R and T to hide/show the Ribbon/Toolbar?
Title: Re: Pull-down menu
Post by: heidtwd on August 05, 2017, 07:21:03 AM
Got it!
I had to select the "Run with graphics processor > High-performance NVIDIA processor".
Voila, all's well!
BTW, toggling R and T had no effect on this problem.

Thanks for your help, Rex!
Title: Re: Pull-down menu
Post by: Mads on September 01, 2017, 02:43:19 PM
Quote from: heidtwd on August 05, 2017, 07:21:03 AM
Got it!
I had to select the "Run with graphics processor > High-performance NVIDIA processor".
Voila, all's well!
BTW, toggling R and T had no effect on this problem.

Thanks for your help, Rex!

Hi
I have the same problem, were do I find that setting?
Title: Re: Pull-down menu
Post by: Rex on September 01, 2017, 05:10:04 PM
Quote from: Mads on September 01, 2017, 02:43:19 PM
Quote from: heidtwd on August 05, 2017, 07:21:03 AM
Got it!
I had to select the "Run with graphics processor > High-performance NVIDIA processor".
Voila, all's well!
BTW, toggling R and T had no effect on this problem.

Thanks for your help, Rex!

Hi
I have the same problem, were do I find that setting?

Looks like some settings need to be changed in the NVIDIA control panel.

https://support.lenovo.com/us/en/solutions/ht082304
Title: Re: Pull-down menu
Post by: Michael Fellman on January 17, 2018, 12:26:47 PM
I had the same problem with the GUI and this solution to change the NVIDIA settings worked for me, thank you!
Title: Re: Pull-down menu
Post by: Robb63 on May 11, 2018, 06:45:40 AM
Glad I found this thread. Followed the link to the Lenovo fix. Worked for me on a Dell Precision 5520 Laptop w/ Nvidia card.