We upgraded to Keyhot 7 and NW Renderer 7.0438
When i send a job to the network there is no Progress transferring the job to the network. After 12 Minutes it times out.
In the log there are a lot of errors.
We had no problems with keyshot 6, no AV running.
Any Ideas ?
Hi Mario,
Please get in touch with support@luxion.com for this issue.
I presume you are keeping everything (Manager, Workers, Monitor) inside a single LAN?
Also, it always helps if you can share the scene data with us.
Dries
Thx for the reply - its a 4GB Bip File.
I'll contact luxion
The Render Manger/Monitor PC and the Render 01 - 04 (Workers) PC's are on the same lan. (192.6.1.xxx)
The Keyshot PC that sends the job to the Master PC is on a different IP (192.168.30.xxx) bit is also a Worker
With keyshot 6 it was no problem at all
Hi Mario,
I believe we identified the root cause for this issue and have fixed it.
We will issue a new build shortly.
Dries
Thx for the Update
Marco,
Can you try and install this new build (7.0.442)?
https://www.keyshot.com/?ddownload=335654
Let me know if this solves your issue.
Dries
I'll test it tomorrow when I am back in the office.
The new version is not working.
The Error on the Monitor / Manager seems gone (No errors in the Log) , no red x icon.
On the workers i get an error. Attached the log
We could do a teamviewer session if you want to check configurations - that would be possible.
We would like to test your scene ourselves first.
You can send via https://keyshot.wetransfer.com/. Send to dries@luxion.com.
You can only send 2GB at a time. If your ksp file is larger than 2GB, then you can use e.g. 7-Zip to split it up in smaller volumes.
Dries
It is 1 7zip file
I'll send you the passwort per pm.
I tested the step file i used for import - with keyshot 6 the bip file has double the size as in keyshot7.
The optimization in Keyshot7 is nice.
The biggest Keyshot6 bip i work with has 11GB and was no problem to send through NW Renderer to our Render farm...
When you open the bip you'll see that there are problems with "ä, ö , ü"
The step file import had problems with this letters. This was fixed in an earlier version of keyshot6 bit but was broken in a later update and not fixed in keyshot7.
Edit :
My Workstation is a dual socket Xeon System with 28 Cores + 28Cores HT (2.4GHZ) and 128GB Ram and a PCIe ZDrive
Attached the Log from the Render01 worker
I testet with different tessellation settings for my 3rd Project - 1Gb - 4GB
I also set the IP's for Direct connection as you advised.
I did a test rendering with the 1GB Bip file in 4k - that worked.
Then i tried a different project with a 4 GB Bip file.
The files seemed to be transfered to the workers but after a few minutes all workers lost connection to the master and on 3 workers
the Process crashed and got stuck like yesterday when we did the teamvierwer session.
On my PC i only use the Monitor - every few Minutes i lost connection to the master and the monitor reconnected.
On The Master PC i got an error message - not enough memory (It has 8GB Ram) - WIth KS6 NW Renderer i never had memory issues on the master.
The Master is a VM - so i'll set it to 32gb RAM for testing
Ill attach a few Logfiles from the workers / Master pc
Hi Mario,
Could you give an overview (as detailed as possible) of your Network Rendering setup?
- What are the specifications of each machine? CPU, RAM etc.?
- Does every machines have sufficient free storage?
- Are all machines running Windows 7?
- Is only the Manager a VM?
- What is the network infrastructure? Are all machines on the same LAN?
I know it is a lot of information, and I think I already know some of it, but I want to get the complete picture.
Dries
Render Master is the only VM
Render Master and Render 01-04 are on the same lan (192.6.1.x) . Keyshot PC is in the Normal Workstation lan (192.168.30.x)
Render01 - Render 04 have 48GB Ram and at least 160 GB free Disk Space. (Old ESx Servers)
Render 01 is an old single socket Server with total 4 Cores (No HT)
Render 02-03 are Dual Socket Servers with 2 CPUs total 8 Cores (No HT)
All Cpus have 2.4 Ghz
Keyshot Workstation PC has 128GB Ram 256GM PCIe Drive Dual Socket with 2 CPUS total 28 cores no HT , 2.8GHZ not sure.
Render-MAster is a VM , 32GB Ram 40GB free disk space. 8 Cores no HT 2.4 GHZ
All machines are running W7
Thank you for the information.
Do all machines have Gigabit Ethernet?
Dries
Yes Gigabit Ethernet
I was able to render a Picture with nw Renderer.
All Workers and the Master where stable....
I have to do more testing....
Good to hear.
Keep us posted.
Dries
Next Issue :
I tried to send a queue with 16 Cameras (Bip File has 3GB) to the network - only 4 jobs are visible in the NW Manager - is the rest hidden or lost ?
I wanted to render 4k pictures. I could send you a new ksp file - the project is complete now.
It would be great if you could send, so we can do internal testing.
Dries
I send you the ksp file and screenshots for the render settings and a screen of the NW queue
Thank you.
We will have a deep look into this next week.
Dries
With your suggestions (tesselation) and direct connections its working pretty well. Bip Files are pretty small now
One last thing : when i had to abort a render project it happend several times on diferent workers that the worker.exe crashed. (Like it did when we did some testing in the teamviewer session)
The Render PC where still visible in the monitor but didn't start rendering. I had to restart the service on each pc that had this problem - then it started working again.
I'm now using 7 Workers ( 4 old Servers W7, 2 physical PCs W7 and 1 VM PC W10 ) - they are on different VLans so that works pretty well now.
I won't change the setup (neve touch a running system ;) )
Is there a sub forum for the NW Renderer for suggestions ? I have used the NW Renderer with a lot of NW Render Jobs now and would provide some feedback
Hi Mario,
That is truly great to hear.
Great suggestion about having a dedicated Network Rendering section on the forum.
Dries
A new board has been added here: https://www.keyshot.com/forum/index.php?board=82.0
Dries