Hi everyone !
I'm having issues to get my cameras scenes from Sketchup when importing in Keyshot 7.
I can see them in Keyshot but the points of views are very different.
Is anyone have a recommandation ?
Thanks,
Gaël
Can you please send a file to support@luxion.com with a description of the issue.
Ok I'll do that... Thanks.
Hey,guys, have you already solve the problem ? because I also noticed this issue.
The reason of this bug is because the error of Axis, in sketchup carmer/scene the vertical axis is Z which in Keyshot7 is Y (even you choose Z is vertical axis when you import the sketchup files, it's only changed the axis of model rather than carmer), so the carmer/scene has 90 degree rotated, that's why the carmer are totally different with sketchup.
This is a new bug in Keyshot7 which is not appeared in Keyshot6, I thinks it's very easy to fix, hope they will fix it soon :(
We can reproduce the issue and will investigate.
Thanks
This is fixed in 7.1.31+
Please send an email to support@luxion.com to get access to this update before it is publicly released.