KeyShot Forum

Archive => Support Archive => Topic started by: zavio on September 24, 2017, 03:36:54 PM

Title: Labels with advanced material not rendering properly with 7.1 update
Post by: zavio on September 24, 2017, 03:36:54 PM
Is anybody having issues with labels with advanced materials [placing fingerprints over model]. It rendered fine with v7 but broke with latest 7.1 update. Design is confidential - I can email if necessary.

Thanks!

zavio
Title: Re: Labels with advanced material not rendering properly with 7.1 update
Post by: br3ttman on September 24, 2017, 08:10:07 PM
I'm also having problems with my labels with the latest updates.  They're all dull/flat.  They no longer show specular reflections.  When I rotate the scene, they appear normal, but as soon as I stop rotating, the go back dull and have an odd contrast.
Title: Re: Labels with advanced material not rendering properly with 7.1 update
Post by: guest84672 on September 25, 2017, 12:54:51 PM
Please contact support@luxion.com, and make sure to send the scene.


Thanks!
Title: Re: Labels with advanced material not rendering properly with 7.1 update
Post by: br3ttman on September 29, 2017, 10:03:29 PM
Here's a couple renderings showing how the label characteristics change just by opening a KeyShot 6 scene in KeyShot 7.1.  I'll send the scene to support.
Title: Re: Labels with advanced material not rendering properly with 7.1 update
Post by: zavio on October 02, 2017, 10:41:27 AM
Same here. File sent to support.
Title: Re: Labels with advanced material not rendering properly with 7.1 update
Post by: br3ttman on October 03, 2017, 02:38:52 PM
Heard back from Bruno on Luxion's support team (Thanks Bruno!).  Says this issue will be addressed with 7.2 release, but I didn't receive an ETA.