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KeyShot Forum

Archive => Support Archive => Topic started by: designgestalt on October 12, 2017, 03:55:40 AM

Title: Customized Lighting Setup does not save out
Post by: designgestalt on October 12, 2017, 03:55:40 AM
hello everybody,

I have a problem with KS7:
when I do a customized Lighting setup it does not save when I close the program!
when I reopen the program, my customized settings are gone and can not be recalled in the according scroll-down menu!

I run version 7.1.36
on a Z840 HP

anyone else having this problem?

regards
designgestalt
Title: Re: Customized Lighting Setup does not save out
Post by: Eric Summers on October 12, 2017, 07:09:00 AM
Hey designgestalt,

I was just about to post about this! I too am having this problem. I created several custom lighting presets but they are gone when I close and re-open KeyShot.

I'm also running 7.1.36 on Win 7 Pro.

-Eric
Title: Re: Customized Lighting Setup does not save out
Post by: guest84672 on October 12, 2017, 03:55:57 PM
Confirmed. We will look into this.
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