KeyShot Forum

Archive => Support Archive => Topic started by: PeterSwift on December 05, 2017, 12:51:03 PM

Title: Keyshot assets problem
Post by: PeterSwift on December 05, 2017, 12:51:03 PM
I just found this last week. https://www.keyshot.com/resources/downloads/assets/
Environments from Aversis as well as textures from Poliigon.
I install it on my Imac,i get a folder that's named Poliigon. But nothing inside it and i cant see that it's somewhere else.

Does others have this issue as well?
Title: Re: Keyshot assets problem
Post by: Will Gibbons on December 07, 2017, 10:55:01 AM
Are you using KeyShot 7? This content pack is only for KeyShot 7 and newer.
Title: Re: Keyshot assets problem
Post by: PeterSwift on December 10, 2017, 12:05:25 PM
I am :). So I don't know why it doesn't work..
Title: Re: Keyshot assets problem
Post by: Will Gibbons on December 11, 2017, 09:02:07 AM
Mac or PC? I just downloaded it on PC and mac and both seem to be working. Have you unzipped the folder completely?
Title: Re: Keyshot assets problem
Post by: PeterSwift on December 12, 2017, 12:04:29 AM
on mac.  It seems to be installing everything correctly. The Avertis envirorment is there. but not the poliigon. Wish they just sent us the files.
i tried to install multiple times.
Title: Re: Keyshot assets problem
Post by: PeterSwift on December 17, 2017, 06:54:29 AM
Quote from: PeterSwift on December 12, 2017, 12:04:29 AM
on mac.  It seems to be installing everything correctly. The Avertis envirorment is there. but not the poliigon. Wish they just sent us the files.
i tried to install multiple times.

Yes I doublechecked.  It's the same problem for everyone on mac at least. Poliigon dosent work. Please fix this :)
Title: Re: Keyshot assets problem
Post by: PeterSwift on January 08, 2018, 12:27:25 AM
did anyone fix this?
Title: Re: Keyshot assets problem
Post by: Claus Jensen on January 08, 2018, 01:45:56 AM
Are you not seeing the Poliigon materials in the library?
Please notice the Poliigon textures are only available through the materials.
Title: Re: Keyshot assets problem
Post by: PeterSwift on January 10, 2018, 10:33:00 AM
Yes no one at my work can see the materials/textures. Just a empty poliigon folder in the materials.
using mac, everything latest version.