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Title: Cloud library profile
Post by: benram on October 29, 2018, 05:39:41 AM

Hi,

I'm trying to make a profile for the cloud library, but tells me my email already is in used.
It doesn't give me the opportunity to send a new password.

What to do?

Thanks.

Title: Re: Cloud library profile
Post by: DriesV on October 29, 2018, 06:09:51 AM

Hi benram,

Can you try this link (https://cloud.keyshot.com/recoveraccount.php) to reset your password?

Dries

Title: Re: Cloud library profile
Post by: DriesV on October 29, 2018, 06:16:22 AM

I can see, based on your email address, you have a valid activated account (created on 08-01-2018 10:31:45 (UTC)).

Dries

Title: Re: Cloud library profile
Post by: benram on October 29, 2018, 07:32:04 AM

Hi Dries,

You're the man!

Thank you, it worked 8)

/Benjamin

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Archive => Support Archive => Topic started by: benram on October 29, 2018, 05:39:41 AM