KeyShot Forum

Technical discussions => General discussion => Topic started by: rod on December 13, 2018, 06:46:45 PM

Title: Cannot save "Customize each folder" under Preferences in KS8.1
Post by: rod on December 13, 2018, 06:46:45 PM
I used the "Customize each folder" button to set the path to where the folders are and saved changes. However, whenever I exit Preferences it reverts back to the main "Specify location for all folders/Resources". The Resources path is grayed out in the "Specify location for all folders" so I cannot change path there. Thus, I cannot get to the resources in the folders I specified. Any idea what I doing wrong. I have done this in past versions of Keyshot and have not had this same issue.
Title: Re: Cannot save "Customize each folder" under Preferences in KS8.1
Post by: KeyShot on December 23, 2018, 08:11:10 PM
We will investigate this right away and if it is confirmed it will be fixed in 8.2
Title: Re: Cannot save "Customize each folder" under Preferences in KS8.1
Post by: KeyShot on December 24, 2018, 09:30:37 AM
Actually, could it be that you have KeyShot installed for everybody on your machine? If this is the case then you have to start KeyShot as an administrator to change the paths.
Title: Re: Cannot save "Customize each folder" under Preferences in KS8.1
Post by: Liinasent on December 28, 2018, 09:04:59 AM
thank you! it helps me a lot