KeyShot Forum

Archive => Support Archive => Topic started by: PhilippeV8 on September 12, 2011, 11:38:28 PM

Title: KS 2.3.2 importer
Post by: PhilippeV8 on September 12, 2011, 11:38:28 PM
I just updated to 2.3.2 and want to import.  I get an error message: "Cannot start importer (luxion_geometry) (error code -1) Please reinstall KS or contact ...

PS: I returned to 2.2.65 and it works now ... am importing .ipt files.
Title: Re: KS 2.3.2 importer
Post by: guest84672 on September 13, 2011, 10:56:07 AM
You need to download and install one of these:

Win32: http://download.microsoft.com/download/8/B/4/8B42259F-5D70-43F4-AC2E-4B208FD8D66A/vcredist_x86.EXE

Win64: http://download.microsoft.com/download/8/B/4/8B42259F-5D70-43F4-AC2E-4B208FD8D66A/vcredist_x64.EXE

Or download 2.3 again. That contains the fix.