KeyShot Forum

Archive => Support Archive => Topic started by: LM6 on May 22, 2019, 05:40:20 AM

Title: [RESOLVED] ABC files wont import
Post by: LM6 on May 22, 2019, 05:40:20 AM
Just started working on a PC, iam trying to import a some .abc files but they will not come in, it says  incorrect version  but iam using  Ogawa as I always do, also mentions about poly data, error code 7 , ive done this many times on Mac , is it different on PC??


Title: Re: ABC files wont import
Post by: Eugen Fetsch on May 22, 2019, 11:21:01 PM
Alembic import issues can be caused by the type of installation of KS - if you chose the option "For all users" instead of "Just for me". Try to uninstall and install KS for "you only". 

You can find this issue on list of know limitations: https://luxion.atlassian.net/wiki/spaces/K8M/pages/431849563/Limitations+Known+Issues
Title: Re: ABC files wont import
Post by: LM6 on May 23, 2019, 07:06:12 AM
Quote from: camomiles on May 22, 2019, 11:21:01 PM
Alembic import issues can be caused by the type of installation of KS - if you chose the option "For all users" instead of "Just for me". Try to uninstall and install KS for "you only". 

You can find this issue on list of know limitations: https://luxion.atlassian.net/wiki/spaces/K8M/pages/431849563/Limitations+Known+Issues

Thank you, that is a strange fix but I worked  :)