KeyShot Forum

Technical discussions => Materials => Topic started by: Lars on May 21, 2020, 07:35:39 AM

Title: Materials constantly disappearing
Post by: Lars on May 21, 2020, 07:35:39 AM
Hello
I have a problem with some interior files. Every single time I open them I have to reassign materials to the items in the shot. Surely this is a bug. I haven't moved or renamed anything.
Does anyone else have this problem? Is there a solution?
Title: Re: Materials constantly disappearing
Post by: DerekCicero on May 21, 2020, 06:33:58 PM
That sounds like a big. What version is it?

Can you send the file and info to support and w can take a look:

https://luxion.freshdesk.com/support/tickets/new
Title: Re: Materials constantly disappearing
Post by: Berube on May 31, 2020, 11:18:55 PM
Are you over-writing the obj outside of keyshot? The only time I've seen this is when importing objects that the material ID  or name was changed outside of keyshot.

Also make sure you are not using Model sets or studios...

Hope this helps!

-Berube
www.johnberube.com