KeyShot Forum

Technical discussions => General discussion => Topic started by: superfreakkk on August 24, 2020, 06:58:08 AM

Title: Save button
Post by: superfreakkk on August 24, 2020, 06:58:08 AM
Hi, I need help. My save button on render window just disappear. It was a disk icon. Someone knows how to get back? Thank you.
Title: Re: Save button
Post by: HaroldL on August 24, 2020, 10:12:17 AM
The SAVE button is not on the render window. If you click on the STOP button (X) then you get the stop and save options dialog.
Title: Re: Save button
Post by: mattjgerard on August 24, 2020, 01:34:02 PM
the save button won't appear until the render is finished. The red x will change to a green check.

And what @HaroldL said.
Title: Re: Save button
Post by: Eric Summers on August 24, 2020, 01:42:54 PM
Well something odd is going on because I definitely have the save icon...

But ditto to what HaroldL said.
Title: Re: Save button
Post by: superfreakkk on August 24, 2020, 02:51:17 PM
First of all, thank you for the replies.
I always have the save button on my render window, even when the render did not finished, I always save my rendering before the process ends...
Title: Re: Save button
Post by: HaroldL on August 24, 2020, 04:54:49 PM
Which version(s) of KeyShot are you guys running? I've got 9.3.14. (Hmmm, wonder if the 3.14 was planned.)
Title: Re: Save button
Post by: shanespence on August 25, 2020, 04:45:30 AM
I have found that the save icon will show up when you click Render in the Output section of the render window, but won't show up when you click Process Queue in the Queue section of the render window.
Title: Re: Save button
Post by: Eric Summers on August 25, 2020, 04:50:18 AM
I'm on Windows 10 running 9.3.14 Pro Floating (I wouldn't think license version would have any affect on something like this though...).
Title: Re: Save button
Post by: mattjgerard on August 25, 2020, 07:13:24 AM
Quote from: shanespence on August 25, 2020, 04:45:30 AM
I have found that the save icon will show up when you click Render in the Output section of the render window, but won't show up when you click Process Queue in the Queue section of the render window.

ooooo that totally sounds like something Keyshot would do :) :) :)
Title: Re: Save button
Post by: superfreakkk on August 25, 2020, 06:07:39 PM
Quote from: shanespence on August 25, 2020, 04:45:30 AM
I have found that the save icon will show up when you click Render in the Output section of the render window, but won't show up when you click Process Queue in the Queue section of the render window.

Can you explain to me? I didn't understand. I never use the Render Queue. I click on Render Icon in the bottom menu section and then click render in the background.
Title: Re: Save button
Post by: shanespence on August 26, 2020, 07:25:50 AM
Quote from: superfreakkk on August 25, 2020, 06:07:39 PM
Quote from: shanespence on August 25, 2020, 04:45:30 AM
I have found that the save icon will show up when you click Render in the Output section of the render window, but won't show up when you click Process Queue in the Queue section of the render window.

Can you explain to me? I didn't understand. I never use the Render Queue. I click on Render Icon in the bottom menu section and then click render in the background.

Sure thing. This is just an issue I've noticed with my own Keyshot, not sure if it is a universal thing, or if I'm just missing something.

The left image shows the Save button and Image styles when you click "Render" through the Output section of the Render window.

The right image shows no Save button or Image styles when you click "Process Queue" through the Queue section of the Render window.
Title: Re: Save button
Post by: superfreakkk on August 26, 2020, 08:49:05 AM
Thank you. Something really odd. I'm doing exactly how you did. I render using the output section, I always had my save icon on render view, but even doing this way still doesn't show anymore the save icon. I think the program crashed, or have a bug. This is terrible.

Quote from: shanespence on August 26, 2020, 07:25:50 AM
Quote from: superfreakkk on August 25, 2020, 06:07:39 PM
Quote from: shanespence on August 25, 2020, 04:45:30 AM
I have found that the save icon will show up when you click Render in the Output section of the render window, but won't show up when you click Process Queue in the Queue section of the render window.

Can you explain to me? I didn't understand. I never use the Render Queue. I click on Render Icon in the bottom menu section and then click render in the background.

Sure thing. This is just an issue I've noticed with my own Keyshot, not sure if it is a universal thing, or if I'm just missing something.

The left image shows the Save button and Image styles when you click "Render" through the Output section of the Render window.

The right image shows no Save button or Image styles when you click "Process Queue" through the Queue section of the Render window.
Title: Re: Save button
Post by: Eric Summers on August 26, 2020, 08:56:55 AM
Perhaps a fresh install of KeyShot is in order.