KeyShot Forum

Technical discussions => General discussion => Topic started by: hesamg59 on November 23, 2011, 05:54:41 PM

Title: stoped keyshot 3 ...
Post by: hesamg59 on November 23, 2011, 05:54:41 PM
hi...
i install keyshot 3.0.78 .. and start it ... but , don't import and don't open any thing...
and stop working...
and if open .bip file... see black screen ..and stop working!!! why?
is this problem related to kind of the CPU ? or vga? or...?
My system specifications :
cpu : َAMD phenom II x4 840
ram : 2 gb
vga : gforce GT 240
thanks

p n : i install trial version before.. but i have same this problem
keyshot 2 worked good for me
sorry for my bad english
Title: Re: stoped keyshot 3 ...
Post by: Chad Holton on November 23, 2011, 06:24:18 PM
Hi,

Have you moved your resource folders around? Are you able to open the default BIP files (that came with KeyShot3)?
Title: Re: stoped keyshot 3 ...
Post by: Blunk on November 24, 2011, 08:00:20 AM
I have similar problems.

Keyshot opens but I can get it to render anything. I cant import or load any bip. Well actually it loads but does not show anythng
Title: Re: stoped keyshot 3 ...
Post by: Arnaud on November 24, 2011, 10:04:38 AM
I have the same problem. The screen remains white after loading a BIP model. Solved by clicking on "Screenshot". A blank picture is saved, then the model appears ...

What is you windows version ? XP / Vista / 7 ? 32 or 64 bit ?
Title: Re: stoped keyshot 3 ...
Post by: hesamg59 on November 24, 2011, 02:31:58 PM
Quote from: Chad Holton on November 23, 2011, 06:24:18 PM
Hi,

Have you moved your resource folders around? Are you able to open the default BIP files (that came with KeyShot3)?
no no.. i don't move any folder
just install and run...
but don't import and don't open any thing ( even default BIP files )
Title: Re: stoped keyshot 3 ...
Post by: railengineer on November 25, 2011, 10:01:53 AM
same for me,,,,looks like i am not alone
Title: Re: stoped keyshot 3 ...
Post by: ROSS on November 26, 2011, 03:52:44 AM
I have the same issue. I wanted to try new version about 10 days ago, and still nothing... 5 days remaining :-( It seems that problem is the same under Windows XP 32-bit and Windows 7 64-bit. Start up file is loaded well, I am able to change environment and everything, but if I want to import some geometry (or open default scenes with geometry), render window freezes. Log says something about fatal error in luxgeometry.so.

My specs are:
AMD 64 X2 3800+
nvidia GeForce GTS 450
2 GB RAM

Hope this will help a little ;-)
Title: Re: stoped keyshot 3 ...
Post by: ROSS on November 27, 2011, 07:05:16 AM
With new update everything seems to be fine, thanks!
Title: Re: stoped keyshot 3 ...
Post by: guest84672 on November 27, 2011, 12:12:07 PM
New build is coming shortly that will address this issue.
Title: Re: stoped keyshot 3 ...
Post by: hesamg59 on November 27, 2011, 12:23:34 PM
Quote from: Thomas Teger on November 27, 2011, 12:12:07 PM
New build is coming shortly that will address this issue.
thank u very very much for this good news