KeyShot Forum

Technical discussions => Rendering => Topic started by: caleido on January 14, 2022, 07:34:49 AM

Title: Black band cuts the image rendering but it'snot present in the working preview
Post by: caleido on January 14, 2022, 07:34:49 AM
When I work with the image I don't see the black band. When I render the image at 9500px X 6717 px a black band comes out at the bottom. If I decrease the size of the render, for example 9400px x 6646 px the band remains but smaller. When I get to 9100 px X 6434 px the black band disappears: can you tell me why this happens? Thank you. Gianni
Title: Re: Black band cuts the image rendering but it'snot present in the working preview
Post by: caleido on January 14, 2022, 08:18:27 AM
I discovered that the problem cuold be the clown level rendering. When I flag it I see the band into the render, when I don't flag it the black band disappear! Why? Can You helm me?
Title: Re: Black band cuts the image rendering but it'snot present in the working preview
Post by: Niko Planke on February 16, 2022, 06:41:46 AM
Hey Caleido,

It looks like you discovered a bug.
Please contact support@luxion.com and provide them with a step by step description and if possible a test scene showcasing the issue.

Best Regards
Niko