KeyShot Forum

Archive => Support Archive => Topic started by: ukindler on December 06, 2011, 10:49:08 PM

Title: Bugreports continues (screenshot issue)
Post by: ukindler on December 06, 2011, 10:49:08 PM
Hi,

I noticed a further issue with screenshots taken from realtime render.

In the software I entered an image resolution of 703x 260 (attached is a screenshot of the application). If I now select Render -> Save Screenshot the software saves a screenshot. Attached you will find the saved image. The image size fits the configured one (703 x 260) but the image has a black border on the top and on the right side.

Uwe

Title: Re: Bugreports continues (screenshot issue)
Post by: PhilippeV8 on December 06, 2011, 11:13:07 PM
Do you have a background plate setup for this ?

Cuz I have this most of the time when using a background plate in KS2.
When switching from fullscreen to none, the realtime render window size values shift all the time.  It's something that's been in KS for a long time now.  No idea if this been fixed in KS3.
Title: Re: Bugreports continues (screenshot issue)
Post by: ukindler on December 07, 2011, 12:34:44 AM
Yes, indeed - I use a backplate image with exactly the same size 703 x 260. I never noticed this problem in KeyShot 2 before but I seldom use backplates so this might be the reason I did not notice this issue before.