Print Page - Problems importing .PNGs in as a label

Title: Problems importing .PNGs in as a label
Post by: PopaPork on January 18, 2012, 05:27:28 AM

I am trying to bring in a .png as a label and in Illustrator the file looks good, colors are right, places where I need trancparencey are right, everything is good. But when I import it in to Keyshot i lose all the color and the image is black and white.

What am I doing wrong? In Keyshot 2 I did the same things, saved the graphic as a .png imported it, and had no problems.

Thanks
Chris

Title: Re: Problems importing .PNGs in as a label
Post by: Chad Holton on January 18, 2012, 06:06:18 AM

I did a quick test and it's working okay for me. Can you send the PNG file to support@luxion.com?

Thanks,
Chad

Title: Re: Problems importing .PNGs in as a label
Post by: PopaPork on January 19, 2012, 06:29:44 AM

Hey Chad - I figured out the orginal problem I posted, but now I'm having another one. When I convert it to PNG Illustrator and Photoshop remove the pure white from the file. But when I bring it in to keyshot, it removed even the off white I'm using. I have to change the off white to a totally different color like green.
Any ideas? I can send you the file if you want to play with it.

Chris

Title: Re: Problems importing .PNGs in as a label
Post by: guest84672 on January 20, 2012, 04:21:22 PM

Please send it to support@luxion.com.

Thanks.

KeyShot Forum

Technical discussions => General discussion => Topic started by: PopaPork on January 18, 2012, 05:27:28 AM