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Title: KeyShot 4 won't install on a Mac
Post by: chippwalters on February 15, 2013, 03:09:32 PM

>:(
I've tried everything I can think of:

Downloaded multiple versions of the installer
Rebooted my Mac
contacted Support

And it just won't install. It quits about 50 percent through the install process. Support has been little help, with only 1 email asking me if I have ADMIN privs (OF COURSE!!!). Any ideas? Anyone?

Here's my Hardware Config:
Model Name:   iMac
Model Identifier:   iMac12,2
Processor Name:   Intel Core i7
Processor Speed:   3.4 GHz
Number of Processors:   1
Total Number of Cores:   4
L2 Cache (per Core):   256 KB
L3 Cache:   8 MB
Memory:   16 GB
Boot ROM Version:   IM121.0047.B1F
SMC Version (system):   1.72f2

And software:
System Software Overview:

System Version:   OS X 10.8.2 (12C60)
Kernel Version:   Darwin 12.2.0

Title: Re: KeyShot 4 won't install on a Mac
Post by: guest84672 on February 15, 2013, 03:23:08 PM

We are running extensively on Macs here and have not seen this issue. Are you running out of disk space by any chance?

Title: Re: KeyShot 4 won't install on a Mac
Post by: chippwalters on February 15, 2013, 03:50:05 PM

Fixed. Turned out the download link in the KeyShot Update email they sent me was the wrong download. Downloading directly from the web fixed it. Thanks, Bruno.

KeyShot Forum

Technical discussions => General discussion => Topic started by: chippwalters on February 15, 2013, 03:09:32 PM