Print Page - keyshot 2 and glossy metallic paint = crash

Title: keyshot 2 and glossy metallic paint = crash
Post by: Robert V. on July 22, 2010, 01:53:03 AM

Hi all,

small problem, when the new glossy option is enabled for a metallic paint, keyshot crashes the moment I start the render. (keyshot 2, 46)

What could be the problem?

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: guest84672 on July 22, 2010, 06:41:23 AM

Not able to reproduce. Does it happen every time? Only with Metallic Paint? What platform?

Thanks,
Thomas

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: Robert V. on July 22, 2010, 09:17:16 AM

yep, sadly every time.

I could post the exact material (or the complete scene) I used, perhaps it's a combination of some elements...

platform:
Windows 7 64bit (with keyshot 64bit)

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: guest84672 on July 22, 2010, 12:14:32 PM

Please post so we can test.

Thanks,
Thomas

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: Robert V. on July 24, 2010, 01:40:49 AM

here you go

I disabled the glossy setting, so you need to enable that first.

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: guest84672 on July 24, 2010, 06:12:12 AM

Can you post the scene also?

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: Robert V. on July 24, 2010, 07:19:39 AM

it's 120mb

shall I upload it to megaupload?

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: guest84672 on July 24, 2010, 08:05:47 AM

yes - zip it first, though.

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: Robert V. on July 24, 2010, 09:11:58 AM

http://www.megaupload.com/?d=Z21RDAI8

good luck!

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: Robert V. on August 03, 2010, 05:15:01 AM

Hi,

Have you guys been able to recreate the error?

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: guest84672 on August 03, 2010, 06:30:04 AM

Actually - I was just able to reproduce. We will investigate. Very strange.

Title: Re: keyshot 2 and glossy metallic paint = crash
Post by: Robert V. on August 04, 2010, 03:00:43 AM

thanks for the support, I hope you find the problem.

KeyShot Forum

Technical discussions => General discussion => Topic started by: Robert V. on July 22, 2010, 01:53:03 AM