KeyShot Forum

Archive => Support Archive => Topic started by: bn86 on November 11, 2013, 10:34:16 AM

Title: Bug: Importing while paused causes crash
Post by: bn86 on November 11, 2013, 10:34:16 AM
Often I will pause a realtime render when I am doing other things on my computer. When I import a new model while paused, Keyshot will crash. I think I can understand why this is happening, but it's still annoying.
Title: Re: Bug: Importing while paused causes crash
Post by: Claus Jensen on November 12, 2013, 01:51:13 AM
I have not been able to reproduce this, so do you have more information?
Are you using the latest version 4.2.35?
Are you on Mac or Windows?

Thanks!
Title: Re: Bug: Importing while paused causes crash
Post by: bn86 on November 12, 2013, 08:44:31 AM
Interestingly, I've noticed that it doesn't seem to crash if you're adding a model to the scene. However, I can confirm that I'm able to reproduce a crash by importing a model into a (paused) scene and selecting "New Geometry".

I'm running Keyshot 4.2.35 on a 12 core Mac with 32GB RAM, running the latest OS.

Cheers

p.s. Keep up the great work guys, thanks for the great support!
Title: Re: Bug: Importing while paused causes crash
Post by: KeyShot on November 12, 2013, 09:46:07 AM
Confirmed and fixed in the next release. Thanks!