Text only | Text with Images

KeyShot Forum

Technical discussions => General discussion => Topic started by: talos72 on May 29, 2014, 04:37:55 PM

Title: Upgrade question!
Post by: talos72 on May 29, 2014, 04:37:55 PM
I have Keyshot Pro 4.3 plus Animation (node locked)...what do I need to do to upgrade to v5?  I need to purchase Keyshot Pro Upgrade and also purchase whole new Animation add-on for v5 at full price?  There isn't upgrade option for Animation?  Is there an upgrade price for those who have node locked  4 Pro + Animation and want to upgrade to node locked V5 + Animation? 

Thanks
Title: Re: Upgrade question!
Post by: Clausj on May 30, 2014, 01:50:25 AM
Me too!

Claus
Title: Re: Upgrade question!
Post by: thomasteger on May 30, 2014, 06:06:14 AM
Contact sales@luxion.com and they will help you with the upgrade. You will not have to repurchase the animation module.
Title: Re: Upgrade question!
Post by: talos72 on May 30, 2014, 10:26:54 AM
Called Luxion.  They just manually upgraded my license over the phone.  So there is an option to upgrade node locked Pro + Animation.  I guess the site just does not it listed yet as an option.


Thanks
Title: Re: Upgrade question!
Post by: Clausj on May 30, 2014, 09:22:48 PM
Thomas, as impressed as I am with the software, the sales puzzles me. Making individual prices for each user must be a lot of work. After 24 hours I still have no reply to my upgrade request. Why not put all the options on the homepage and let people serve themselves?

Thanks

Claus
Title: Re: Upgrade question!
Post by: thomasteger on May 31, 2014, 04:29:48 AM
We are in the process of adding those. I think Jeff took care of you, correct?
Title: Re: Upgrade question!
Post by: Clausj on May 31, 2014, 08:04:44 AM
It's done! Thanks

Claus
Text only | Text with Images