KeyShot Forum

Archive => Support Archive => Topic started by: Speedster on July 15, 2014, 06:30:14 AM

Title: KS5.0.99 crashing problem
Post by: Speedster on July 15, 2014, 06:30:14 AM
Hi all;

Having serious problems with KS5.0.99 crashes.  It may be related to file size?  I'm pushing a magazine press deadline with a 116+ million poly, 11.7 GB file.  Experiencing like 15-20 crashes per session.  Often with a material change, and always if I terminate a rendering-in-progress and at the completion of a 4800 wide rendering.

But the kicker is that when I re-open it, it has not retained many of the material tweaks and saved cameras or viewsets.  I have been saving every minute or so, and always save prior to starting a rendering.

The previous update version had none of these issues.  Any clues?  Win7x64, 32 cores, 64 gigs of RAM, 3 TB drives in Raid 5.

Bill G
Title: Re: KS5.0.99 crashing problem
Post by: KeyShot on July 15, 2014, 07:02:55 AM

Can you contact support@luxion.com, so we can identify the bugs you are seeing? We have not been able to reproduce these issues.