Print Page - Depth pass "Could not complete..."

Title: Depth pass "Could not complete..."
Post by: rodo3d on September 07, 2014, 09:24:04 AM

Hey everybody.

Something weird keeps happening when I try to open, in Photoshop, an EXR depth pass generated in Keyshot.

I receive the message "Could not complete your request because of a program error". This happens on my PC and my wife's too.

Other depth passes generated in the past were working fine.
Is this a bug?

thanks

Title: Re: Depth pass "Could not complete..."
Post by: rodo3d on September 08, 2014, 06:39:29 AM

I've also tried importing scene in a new BIP but it always gives me a non opening EXR depth pass, with every program.

Title: Re: Depth pass "Could not complete..."
Post by: Chad Holton on September 09, 2014, 03:44:03 AM

Hello Rodo3D,

What version of KeyShot are you using exactly?

Chad

KeyShot Forum

Archive => Support Archive => Topic started by: rodo3d on September 07, 2014, 09:24:04 AM