Print Page - Error Message, What Does it Mean??

Title: Error Message, What Does it Mean??
Post by: Robb63 on September 24, 2014, 03:27:09 PM

This series of errors has popped up recently when I've been opening some files. Can you tell me what it all means?

Thanks

Title: Re: Error Message, What Does it Mean??
Post by: Chad Holton on September 25, 2014, 04:06:28 AM

Are you running out of RAM? Watch the task manager while opening and see what the RAM usage is.

Title: Re: Error Message, What Does it Mean??
Post by: Robb63 on September 25, 2014, 07:43:48 AM

It seems to be only when I open a specific file that I created in KS5.

I'll watch the RAM next time I try to open it, thanks

Title: Re: Error Message, What Does it Mean??
Post by: Chad Holton on September 25, 2014, 08:07:57 AM

Hey Robb,

Would you care to share the model? If so, please send to support@luxion.com

If it's big (above 10 meg), please use this site to upload: https://keyshot.wetransfer.com/

Thanks,
Chad

Title: Re: Error Message, What Does it Mean??
Post by: Robb63 on September 26, 2014, 02:18:58 AM

Hi Chad,
The file is uploading to you via wet transfer.

thx

Title: Re: Error Message, What Does it Mean??
Post by: Chad Holton on September 26, 2014, 03:40:45 AM

Thanks Robb! I'll let you know what we find out.

KeyShot Forum

Technical discussions => General discussion => Topic started by: Robb63 on September 24, 2014, 03:27:09 PM