KeyShot Forum

Technical discussions => General discussion => Topic started by: lenny on September 25, 2014, 05:30:23 AM

Title: Model has disappeared on screen!!
Post by: lenny on September 25, 2014, 05:30:23 AM
Hi,

Whilst using keyshot the assembly I was working on suddenly disappeared! I can still see all the models used to make up the assembly in the project tab but my screen is blank. I've tried zooming out but still nothing.

Lenny
Title: Re: Model has disappeared on screen!!
Post by: Chad Holton on September 25, 2014, 05:42:46 AM
Hi Lenny,

What KeyShot version are you using exactly (can be found under Help>About)?

Best regards,
Chad
Title: Re: Model has disappeared on screen!!
Post by: lenny on September 25, 2014, 05:52:20 AM
Hi Chad,

I'm using version 3.3.33
Title: Re: Model has disappeared on screen!!
Post by: Chad Holton on September 25, 2014, 06:06:03 AM
Hm... it's been a while since I ran into that one. Try saving the scene as another name (for backup), restart KeyShot and open the scene. Does that make the scene display again?
Title: Re: Model has disappeared on screen!!
Post by: lenny on September 25, 2014, 06:19:57 AM
I tried 'saving as' but still no good! When the file opens, the models in the project tab are all unchecked for some reason, but even after checking them there is still no sign of my assembly!!
Title: Re: Model has disappeared on screen!!
Post by: lenny on September 25, 2014, 06:49:21 AM
Hi Chad,

The file size I'm working on is 1.7gb, could this be the problem??
Title: Re: Model has disappeared on screen!!
Post by: Chad Holton on September 25, 2014, 07:19:31 AM
Are you using the 32 bit version? Also, does anything show up when you render?
Title: Re: Model has disappeared on screen!!
Post by: TpwUK on September 25, 2014, 07:23:59 AM
32bit KS3 on 32bit OS gives only something like 1.3gb working RAM, my guess would be you have started to page to your HDD
If your OS is 64bit then cancel the above

Martin
Title: Re: Model has disappeared on screen!!
Post by: lenny on September 25, 2014, 07:34:05 AM
Hi Martin,

I'm using 64 bit windows. When I render nothing shows up. It's like I lost the assembly on the page but cant seem to zoom in again to find it!!
Title: Re: Model has disappeared on screen!!
Post by: Chad Holton on September 25, 2014, 07:45:55 AM
When you select parts in the scene tree, does an outline show?

If not, check your Distance (Dolly) under the Project>Camera tab. Play with this value, it may be pulled too far out or in.
Title: Re: Model has disappeared on screen!!
Post by: Despot on September 25, 2014, 09:11:34 PM
I used to get things like this on my AMD machine...

J
Title: Re: Model has disappeared on screen!!
Post by: lenny on September 25, 2014, 11:37:36 PM
Can't see any outline when parts are selected on scene tree, tried adjusting the dolly diatance.... still nothing!!!!!!!!!!!!! :(
Title: Re: Model has disappeared on screen!!
Post by: Chad Holton on September 26, 2014, 03:39:57 AM
Hm... have you tried importing the troublesome BIP into a new scene? If that works you have a few options to get the model back to speed (with material templates/retain materials).