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KeyShot Forum

Archive => Support Archive => Topic started by: stefan.re on October 29, 2014, 12:46:11 PM

Title: KS5.1 Beta UI/Graphical issue
Post by: stefan.re on October 29, 2014, 12:46:11 PM
Hey guys,

After having lots of problems on my retina MBP I thought the solution is here with the update to KS 5.1 but now my KS window looks like the attached screenshot. A white overlay on the top left corner that stays in place whatever I do.

Is there a fix for that?

Thank you!

BTW: Your forums don't work on the latest version of Safari on a Mac.
Title: Re: KS5.1 Beta UI/Graphical issue
Post by: finkster on October 29, 2014, 12:50:44 PM
I had the same issue, one day the white overlaid box magically disappeared again without any rhyme or reason. One of the 10 or so things that just don't work in KS5.1 beta.
Title: Re: KS5.1 Beta UI/Graphical issue
Post by: richardfunnell on October 29, 2014, 01:39:46 PM
Enable/disable the ribbon by hitting the R key on your keyboard and see if that makes it disappear.
Title: Re: KS5.1 Beta UI/Graphical issue
Post by: edwardo on October 29, 2014, 11:45:32 PM
QuoteEnable/disable the ribbon by hitting the R key on your keyboard and see if that makes it disappear.

do the same with the toolbar at the bottom (T)
Title: Re: KS5.1 Beta UI/Graphical issue
Post by: akiefer on November 04, 2014, 05:09:08 AM
Hitting the 'R' buttorn solved it for me...

Thanks!
Title: Re: KS5.1 Beta UI/Graphical issue
Post by: skot on November 04, 2014, 05:12:33 AM
Having the exact same issue as the screenshot with the KS 5.1 released this morning. I ended up just toggling the ribbon and the tool bar on and off till it eventually went away.
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