KeyShot Forum

Archive => Support Archive => Topic started by: Helix on November 04, 2014, 01:07:48 AM

Title: KS 4.3 - drawing ripped apart SOLVED
Post by: Helix on November 04, 2014, 01:07:48 AM
KeyShot 4.3 pro - running on Win 7 64 bit - was working fine for a couple of weeks.
Since last week it rips apart all my drawings, even if i open older .bip datas.

I've reinstalled it several times -no change. Have you guys any ideas?

Screenshot below. Thanks!

This is how it looks like in HiCAD (Output is a .step data) - P1
After import a drawing the screen turns black -P2
When i change to the front view, it appears. But it's completely deformed und always black coloured - P3
Title: Re: KS 4.3 - drawing ripped apart
Post by: thomasteger on November 04, 2014, 12:44:48 PM
What file format are you trying to import?
Title: Re: KS 4.3 - drawing ripped apart
Post by: Helix on November 04, 2014, 10:04:52 PM
Usually .step data's. The weird thing is that it don't work just on this workstation. At all other PCs it works well.
Title: Re: KS 4.3 - drawing ripped apart
Post by: thomasteger on November 05, 2014, 05:40:17 AM
Not sure what to tell you. Can you share an example so we can take a look?
Title: Re: KS 4.3 - drawing ripped apart
Post by: Helix on November 09, 2014, 09:11:46 PM
I've installed KeyShot 5.1 now and it works fine.
No idea what the problem with 4.3 was, we worked the hole Weekend on it...