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Technical discussions => General discussion => Topic started by: bentiger on February 01, 2015, 10:17:50 AM

Title: Jittering problem
Post by: bentiger on February 01, 2015, 10:17:50 AM
Hi,

i am doing an animation in Keyshot and have the problem, that jittering is apperaring in my video and i don't know how to get rid of it.
Here you can see it (on the left side):

https://www.dropbox.com/sh/qp3gtyhksax0jkb/AABH_aZe4ZdBpkQlt_C4ves4a?dl=0

I have already tried other materials but with any other metal i get the same problems. With paint materials i did not have this problem, but they don't look good.

Any ideas how to solve this problem?
Title: Re: Jittering problem
Post by: Rex on February 02, 2015, 01:09:55 PM
Hi bentiger,

What version of KeyShot are you running? Are you rendering locally or through Network Rendering? What mode are you using for render output - i.e. Max Samples, Advanced?

Thanks,
Rex
Title: Re: Jittering problem
Post by: bentiger on February 03, 2015, 06:11:30 AM
Hi,

I am using Keyshot 5 Floating 64, Rendering locally and i used for render output maximum time, but increasing maximum time did not solve my problem. Shall i try on other render output settings?

Thanks for your help.
Title: Re: Jittering problem
Post by: Rex on February 03, 2015, 08:19:31 AM
Can you send the .KSP for me to take a look at? You can send to rex@luxion.com via keyshot.wetransfer.com
Title: Re: Jittering problem
Post by: bentiger on February 03, 2015, 08:54:47 AM
I am sending the .bip file of my project, hope that helps. The file is created with an export from Creo Parametric 2, if this might be related to the problem.
Title: Re: Jittering problem
Post by: Rex on February 03, 2015, 09:07:37 AM
Please send the .KSP (file>save package) so that all the assets i.e. environment, textures are saved with the file.
Title: Re: Jittering problem
Post by: bentiger on February 03, 2015, 11:07:03 AM
Okay, it's sent. Hope you can find a solution  :)
Title: Re: Jittering problem
Post by: Rex on February 04, 2015, 12:16:30 PM
Hi bentiger,

I was able to reproduce on my end and it looks to be an issue with import of the .fra file. Can you please contact support@luxion.com with the original cad file?

Thank you,
Rex
Title: Re: Jittering problem
Post by: bentiger on February 05, 2015, 07:35:47 AM
Hi,

I don't have access to the cad file until April - i will try the export once more then into KeyShot and will see if the problem remains.

Is there a possibility to copy my camera animations into the new exported file?

Thanks for your help so far.
Title: Re: Jittering problem
Post by: Rex on February 05, 2015, 08:58:21 AM
Are you updated on the latest version of KeyShot - 5.1.66?

Yes you can use the technique described in the following video.

http://youtu.be/Oba9zGwchG4
Title: Re: Jittering problem
Post by: bentiger on February 06, 2015, 04:35:00 AM
Hi,

just recognized, that the problem is quite similar with this thread:
https://www.keyshot.com/forum/index.php/topic,8208.15.html

In the thread was written it's fixed on 5.1. I am running latest version of KeyShot, but maybe Keyshot is not on latest version on the Computer where i exported the cad file. So updating there might solve my issues.
Title: Re: Jittering problem
Post by: Rex on February 06, 2015, 05:43:38 AM
bentiger,

You're correct. I opened his test scene in 5.1.66 and am still seeing the issue so I have re-filed with development.

Thank you,
Rex
Title: Re: Jittering problem
Post by: bentiger on March 06, 2015, 01:09:44 AM
Hi Rex,
Is there any news on this bug?
Title: Re: Jittering problem
Post by: Rex on March 06, 2015, 04:17:10 AM
Quote from: bentiger on March 06, 2015, 01:09:44 AM
Hi Rex,
Is there any news on this bug?


Still in the works. Thanks for your patience
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