KeyShot Forum

Archive => Support Archive => Topic started by: macbok on February 03, 2015, 08:53:24 AM

Title: keyshot 5 wont open on os x 10.7.5
Post by: macbok on February 03, 2015, 08:53:24 AM
i just downloaded the demo for keyshot for zbrush and it crashes upon loading. i get this in the console

"Segmentation fault: 11"

thanks. i was looking forward to trying it out.


EDIT: here is more info on my system

mac pro 2x2.66ghz dual core intel xeon
4gb 533 Mhs ddr2
nvidia geforce 7300 gt 256mb

the computer is kinda old. 10.7.5 is as far as i can go with os x. was hoping it would last me till summer.
anyway. thank you for your time
Title: Re: keyshot 5 wont open on os x 10.7.5
Post by: guest84672 on February 03, 2015, 12:03:58 PM
Your processor needs to be an Intel core2 processor or later.
Title: Re: keyshot 5 wont open on os x 10.7.5
Post by: macbok on February 03, 2015, 12:54:15 PM
i get confused by the naming. i was under the impression that the dual-core intel xeon was the server version of the intel core 2. but i guess the duo makes it a later product?
Title: Re: keyshot 5 wont open on os x 10.7.5
Post by: KeyShot on February 03, 2015, 01:31:32 PM
This processor is just one iteration too old to support KeyShot. The newer Intel Xeon processors work well with KeyShot.
Title: Re: keyshot 5 wont open on os x 10.7.5
Post by: macbok on February 03, 2015, 01:58:49 PM
aghh, that sucks.

thanks  :P
Title: Re: keyshot 5 wont open on os x 10.7.5
Post by: powang on February 03, 2015, 02:03:48 PM
I am actually in the same boat as macbok user. I just purchased keyshot 5 for zbrush 4R7. Upon successful installation, the application crashes every time I try to launch it. I also have the older generation mac pro with 2 x 3 GHz Dual-Core Intel Xeon. So what are my options here? Is it possible to upgrade my processor or would I have to buy a new mac all together? I am hoping there's a good solution to this.. Any advice would be greatly appreciated. Thanks.
Title: Re: keyshot 5 wont open on os x 10.7.5
Post by: macbok on February 03, 2015, 03:37:17 PM
the cpu is upgradeable but it seems like you are limited to Clovertown which i think are still not good enough for keyshot. i'm not sure