Print Page - Crashing when saving a (edited) material

Title: Crashing when saving a (edited) material
Post by: Andor on February 09, 2015, 03:09:42 AM

Hi everyone, a newbie here... ;D

I have the problem that KeyShot always chrashes whenever I try to save a new material...
I'm running KS 5.0 on Windows via Parallels.
Any one any idea how I can solve this problem? Its really annoying :'(

Title: Re: Crashing when saving a (edited) material
Post by: guest84672 on February 09, 2015, 04:19:53 AM

First step - upgrade to 5.1. This should fix the problem.

Title: Re: Crashing when saving a (edited) material
Post by: Andor on February 09, 2015, 11:28:30 PM

Thanks Thomas, will try that ;)

Title: Re: Crashing when saving a (edited) material
Post by: Andor on February 10, 2015, 03:45:36 AM

Just updated to 5.1... Still got the problem :(

Title: Re: Crashing when saving a (edited) material
Post by: guest84672 on February 10, 2015, 05:25:48 AM

Can you check your permissions on the material folder? It certainly shouldn't crash, but hopefully that will fix it. Maybe Richard can look into this as well since he is running Parallels.

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Archive => Support Archive => Topic started by: Andor on February 09, 2015, 03:09:42 AM